- Oracle (Austin, TX)
- …attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. Values are OCI's foundation and how we deliver ... hindered by ambiguity or conflicting priorities. + Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business… more
- Cayuse Holdings (Austin, TX)
- …database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service ... **Overview** **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT...and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident… more
- JAFRA Cosmetics International (Lewisville, TX)
- …you ready to be part of the team? Join us! PRIMARY FUNCTION: The Systems Support Analyst position is accountable for managing IT systems as well as end user ... with cross functional teams and will assist the deskside support as an alternate face-of-IT person assisting with ...Manage ticketing system queues as well as vendor management escalation required. + Serve as the main point of… more
- Insight Global (Spring, TX)
- …expert input on feasibility and workaround strategies for customer-specific needs. * Software Support : Assist in testing, and deployment of solutions, including ... in both pre-sale and post-sale environments. Key Responsibilities * Escalation Management: Lead or support 3rd-level (3LS)/Sales...remote solutions via Intune/SCCM. Support manageability tools like HP Display Manager … more
- RTX Corporation (Plano, TX)
- …in Plano, TX by owning the roadmap and execution of the DT scope to support program work environment needs. The successful candidate will be the DT touchpoint for ... management teams, and functional partners serving as a strategic business partner, escalation point, and a change agent for digital transformation. This role will… more
- Aramco Services Company (Houston, TX)
- …consultant or development experience (SAP Project Manager or Operation manager experience preferred). + Excellent customer / escalation management skills. ... requiring a broad-based technological skill set. Performs duties in support of business applications used on ASC's network, which...lead them in project + Properly make reports and escalation to management or executive level. + Deploys required… more
- 7-Eleven (Irving, TX)
- …United States Location Irving, Texas Job Summary:In this role, the IT Business Relations Manager (BRM) acts as the chief liaison between IT and the business units, a ... IT projects, enhancements, and maintenance items always.o Serves as the primary escalation point for assigned Business Units.o Serves as the primary escalation… more
- Huntington National Bank (Farmers Branch, TX)
- …motivate, convey the "why" and connects contributions to business results.* Risk Manager : Leads and encourages the identification, escalation and resolution of ... skills are required as the individual must interface with application developers, support teams, software vendors and management staff. Basic Qualifications: +… more
- Sysco (Houston, TX)
- …compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow ... PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will… more
- GovCIO (Austin, TX)
- …dashboards built in Power BI to provide reporting and ticket management functions to support VA Operations Program Manager decision making. + Support program ... **Overview** GovCIO is seeking a candidate for a Technical Project Manager /Cyber Security Associate to join our Health Informatics Product line, in the Office of… more