- APTIM (New York, NY)
- … training materials for system users + Provide post-deployment support , data management, and technical troubleshooting + Oversee regulatory compliance for ... across disciplines and business units + Mentor junior staff, providing technical guidance, training , and career development support + Foster a collaborative and… more
- Under Armour, Inc. (Albany, NY)
- …and monitor customer contact drivers and report out to UA leadership. * Support Telephony and IVR upkeep and enhancements to drive continuous improvement * Monitor ... levels * Collaborate with the Contact Center Leadership and Training partners to evaluate current and on-going training...channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in technical onboarding of new… more
- CUNY (New York, NY)
- …decision-making within an organization. + Experience conducting needs assessments and developing training programs to support users of academic platforms. + ... Office of Academic Affairs (OAA) is comprised of university-wide initiatives that support both prongs of CUNY's dual mission of access and excellence, spanning… more
- Axis (New York, NY)
- …day aspects of tax responsibilities for the United States, Canada, and Bermuda + Support the preparation of quarterly GAAP and STAT tax provision for the United ... consolidation of quarterly global tax calculations for management reporting + Support internal and external financial reporting including preparation of board… more
- MTA (Jamaica, NY)
- …providing instructions to assist the Agencies in managing the All-Agency Compliance training from Albany. RESPONSIBILITIES: + Lend technical support and assist ... and support and manage Internal/External Audits, GRC RSA Archer software , recommendations, Corporate Policies and Procedures. + Create PDF interactive fillable… more
- University of Rochester (Brighton, NY)
- …improve the system solution. Shares application administration knowledge and provides cross- training and peer support . Participates in estimation and planning ... in on-call rotations, as needed. **ESSENTIAL FUNCTIONS** + Provides technical support for non-production and production environments, including trouble shooting and… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... environment, backed by real-time system health, automation, and democratized GenAI support . You'll lead the transformation of colleague technology while enabling… more
- Banfield Pet Hospital (Latham, NY)
- …Computer skills - Comfortably and confidently uses a computer and specialized software . Microsoft Word, Excel, Access, Outlook, etc. + Management ability - ... possibly for vendor visits and associate education. Experience, Education and/or Training + Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.… more
- New York Times (New York, NY)
- …including: problem resolution, request fulfillment, software and hardware resolution, remote support , and end-user training . You will report to the Senior ... a Help Desk Analyst, you will provide infrastructure IT support services for The New York Times Company. You...New York Times Company. You will deliver technical customer support over the phone in a call center environment.… more
- YAI (Manhattan, NY)
- …YAI is seeking a qualified bilingual Program Supervisor to effectively lead and support an interdisciplinary team of clinical, medical, and Direct Support ... responsibilities: + Ensuring health, safety, and habilitation of the people we support consistent with agency philosophy and department practices. + Ensuring the… more