- Verint Systems, Inc. (Albany, NY)
- …departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** + ... needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer...in selling high-value, complex, and long sales cycle enterprise software and/or high-value services. + Proven and successful sales… more
- Verint Systems, Inc. (Albany, NY)
- …solutions. + Working knowledge of knowledge management, online communities or conversational AI software . \#LI-BM1 MIN: $90K MAX: $140K Verint Systems Inc. is an ... other internal departments such as Pre-Sales, Channels, Sales Operations and Customer Support to name a few. **Principal Duties and Essential Responsibilities:** +… more
- BAE Systems (Endicott, NY)
- …as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems , we support our employees in all aspects of their life, ... into a rewarding career in the world of development Engineering. BAE Systems is an international engineering firm operating in different industries from sustainable… more
- System One (Albany, NY)
- …are looking for a full-time Media Monitoring Analyst to join the team to support the growing demand across many lines of business. **Duties & Responsibilities** + ... Qualifications** + Strong knowledge and hands-on experience using media monitoring software platforms + Strong analytic background and business acumen +… more
- City of New York (New York, NY)
- …and practices - Knowledge of BMC Remedy software - ticketing system - Technical understanding of telecommunications systems , IVR and IVR Reporting ... Technology and Innovation (OTI) to maintain and update the system as required. - Monitoring the User Support...Participating in training and preparing Help Desk staff to support new systems and new functionality. -… more
- Robert Half Technology (Brooklyn, NY)
- …other operational needs. Responsibilities: * Respond promptly and professionally to technical support requests submitted through the service desk system . * ... Document and track user issues, events, and resolutions accurately within the support services ticketing system . * Configure, maintain, and troubleshoot desktop… more
- Mohawk Valley Health System (Utica, NY)
- …complex coding issues. + Ensure coders have the necessary training, education and support . + Review coding audits, identify areas of concern and make recommendations ... procedures. + Proficient use of electronic health records (EHRs) and encoder systems . + Excellent verbal and written communication skills. PREFERRED: + Knowledge of… more
- Innovation Associates, Inc. (Johnson City, NY)
- …improve efficiency, increase safety, and provide comprehensive Rx tracking and real-time support . Our Products: + Software + Modular Hardware + Sophisticated ... Manufacturing processes. + Lead the maintenance of existing process system data to enable accurate costing of product and...projects based on business goals. + Provide guidance and support to teams on improvement tools and techniques. +… more
- City of New York (New York, NY)
- …and practices - Knowledge of BMC Remedy software - ticketing system - Technical understanding of telecommunications systems , IVR and IVR Reporting ... Technology and Innovation (OTI) to maintain and update the system as required - Monitor the User Support...Participate in training and preparing Help Desk staff to support new systems and new functionality -… more
- WNYC, NY Public Radio (New York, NY)
- …(PhoneBox) + News production and news wires (NewsBoss) + Music scheduling software (MusicMaster) Responsibilities + Monitoring the above systems and responding ... Broadcast IT Support Technician (Digital Audio Network Engineer - DANE)...the ins and outs of a myriad of new systems as they come online + Performing software… more
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