- Paramount (Hauppauge, NY)
- …tasks as detailed by the supervisory staff. **Responsibilities Include:** To provide technical support for all Broadcast Services related infrastructure, playout ... video networks and associated protocols (Ex. SMPTE-2110, SMPTE-2022) Author well-written, thorough technical documentation Using a wide array of software and… more
- Oracle (Albany, NY)
- …gain access to necessary Oracle Resources. Includes Cloud Operations Guidance and Technical Support . Recognize chronic or reoccurring trends in service ... **Job Description** ** Support Program Manager** **Location: United States** **MUST BE...skills **Has Aptitude:** The ability & interest to learn technical software and customer business models **Has… more
- Amazon (New York, NY)
- …in order to provide technically accurate solutions to users. * Provide comprehensive technical support to Amazon Corporate employees * Provide end user, ... Support is the first point of contact for technical service requests for Amazon Corporate and its subsidiary...evaluating log files to determine the health of systems, software and hardware Provide on-call support for… more
- AccentCare, Inc. (Yonkers, NY)
- …Bachelor's degree in Information Technology preferred or 2 - 4 years of technical support experience + Certifications requested: IT Infrastructure Library (ITIL) ... communicate with a diverse audience. + Ability to document technical solutions for review by both technical ...support to end users in resolving hardware and software issues by fielding telephone calls and email communication,… more
- Citigroup (New York, NY)
- …the business, so they quickly become equipped with extensive business knowledge, as well as technical skills. As a Production Support Analyst, you will work in a ... by gaining exposure to more than one team in Software Development. Our rotational program will help you discover...improve efficiency, and empower your team + **Elevate your technical skills:** As a Production Support Analyst,… more
- Audacy (New York, NY)
- …stakeholders, and customers. **Qualifications** **More About You:** **Required:** + 8+ years Technical Support , NOC, or ITSM experience. + 5+ years experience ... **Overview** **Job Title:** Director, Enterprise Support Services **Department:** Technical **Reporting To:**...teams. + 5+ years experience with ticketing and tracking software , such as Zendesk, Freshdesk, Jira, Servicenow orothers. +… more
- LiveRamp (New York, NY)
- …+ Work in tandem with LiveRamp's Technical Services team while providing technical support to many of the world's well-known brands, advertisers, agencies, ... improve efficiency for existing ones. **Your team will:** Dedicated Support Engineers deliver seamless technical support...years of experience in advertising technology, marketing services or software technology in a customer support or… more
- City of New York (New York, NY)
- …Under the supervision of the Director of Information Technology (IT) Application Support , the Application Support Technician is responsible for providing ... to user inquiries in a timely and professional manner. The Application Support Technician will collaborate closely with team members and stakeholders to ensure… more
- Bloomberg (New York, NY)
- …enterprise-level end-user service delivery. + Experience delivering hardware & software support (mobile/MDM/Desktop/Laptop/Printing) across a global enterprise ... of new services and tools, consistency, and service excellence across all regions. + Support QA testing initiatives of hardware and software rollouts prior to… more
- Rockefeller University (New York, NY)
- …environment and is passionate about providing exceptional customer service and technical support to individual laboratories that require cutting-edge IT ... (IT) is to provide information resources and services to accelerate and support scientific research at The Rockefeller University. Our department is responsible for… more