- New York State Civil Service (Troy, NY)
- …work under close supervision in the Division of Technology performing second-level troubleshooting support and training to end-users and escalating the most complex ... and remedies. Network/System Technicians III are responsible for the installation of software and hardware and for providing technical support to Division of… more
- Amazon (New York, NY)
- …but will drive solutions to create automation tools to accelerate troubleshooting and improve overall efficiency. Key job responsibilities This position requires ... a combination of strong troubleshooting , technical, communication and leadership skills including the ability...will be critical. Basic Qualifications - 3+ years of software development, or 3+ years of technical support experience… more
- MTA (New York, NY)
- …in compliance with MTA procedures. Code, configure, and deliver easily maintainable software according to the specification provided using standard MTA tools and ... other technical support staff in solving technical issues related to MTA software applications. * Participate in the analysis of business requirements and system… more
- University of Rochester (Rochester, NY)
- …and documents all Utilities & Energy Management network infrastructure, software , servers, and communication. Maintains, manages, and ensures smooth communication ... data collection system, and other UEM applications, and writes procedures for troubleshooting & restoration of these systems. Provides direction to Energy Operations… more
- Mizuho Corporate Bank (New York, NY)
- …complex issues disseminated to staff and peer operations. + Strong troubleshooting capability and analytical skills supporting critical trading platforms. + ... staff, conducting performance reviews, and marking periodic goals. + Strong troubleshooting capability and analytical skills supporting critical trading platforms. +… more
- TEKsystems (Buffalo, NY)
- …in responding to inquiries across many programs. Skills Customer service Troubleshooting Windows Desktop Technical support Password reset Service desk Remote support ... Software support Additional Skills & Qualifications Strong knowledge/experience with...support Additional Skills & Qualifications Strong knowledge/experience with hardware troubleshooting (our customers primarily use HP laptops) - Performance… more
- Amazon (New York, NY)
- …but will drive solutions to create automation tools to accelerate troubleshooting and improve overall efficiency. Key job responsibilities This position requires ... a combination of strong troubleshooting , technical, communication and leadership skills including the ability...years of technical support experience - 4+ years of software development experience Preferred Qualifications - Knowledge of distributed… more
- Bio-Techne (NY)
- …in answering questions about our systems, applications, products and services, troubleshooting , and technical support. The role will also importantly support the ... to the: Technical Support Manager. + Understand in depth the different hardware, software and applications of the products. + Understand thoroughly all the technical… more
- New York State Civil Service (Hauppauge, NY)
- …of desktop and mobile hardware, Active Directory, Microsoft Technologies, miscellaneous software , and general software updates.Specific duties will include, but ... initiatives of the cluster utilizing technical expertise in the areas of hardware, software , and firmware. Incumbent must have a strong IT background and will be… more
- Erie 1 BOCES (West Seneca, NY)
- …development, installation, implementation, support and/or maintenance of computer software applications, operating systems. Installs, customizes and maintains vendor ... supplied software or LAN/WAN operations. 2. Generates incident tickets as...in LAN operating systems and/or LAN applications. 5. Performs troubleshooting for computer equipment use in the delivery of… more