- GovCIO (Albany, NY)
- …service while assisting users with mobile device setup, application support, login troubleshooting , and basic hardware/ software issues across platforms such as ... empathy, and the ability to guide non-technical users through troubleshooting and training in a clear and reassuring manner....You have the ability to adapt to evolving products, software , and hardware. You have the tenacity to work… more
- University of Rochester (Rochester, NY)
- …feedback. Performs routine software installations and upgrades using remote software tools. **ESSENTIAL FUNCTIONS** + Provides advanced troubleshooting and ... service desk or call center experience preferred + Experience with advanced troubleshooting computer hardware and software issues for both Macintosh- and… more
- Fujifilm (Albany, NY)
- …complex technical issues and developing innovative solutions. + Assists in developing troubleshooting guides, bulletins, software files and similar resource on ... Synapse VNA and related services including workflow). + Excellent analytical troubleshooting and configuration skills. + Demonstrated ability handling internal IT… more
- Insight Global (Manhattan, NY)
- …interface tools. This is a product support role that will be in charge of troubleshooting , bugfixes and software maintenance. You will be part of a scrum team ... equivalent work experience 3-5+ years of experience Proficiency in Cority Software Experience with Jira Familiarity with Microsoft technologies Knowledge of Windows… more
- Oracle (Albany, NY)
- …learn. Cloud Engineering Infrastructure Development. Responsibilities include design, development, troubleshooting and debugging software programs for databases, ... the Storage Control Plane team, you will own the software design and development for core components and features...Senior Member of Technical Staff, you will own the software design and development for major components of the… more
- Jacobs (New York, NY)
- …drone data; and act as technology lead and offer in field technical troubleshooting , support for software , model viewing and mobile device applications. As ... in manufacturing environments in Design and Construction * Proficiency in BIM software (eg, Revit, Navisworks, Revizto) and Autodesk Construction Cloud * Experience… more
- UL, LLC (Latham, NY)
- …as needed, both directly and via customer support inquiries + Utilizes internal software programs and contributes to troubleshooting and enhancement of these ... and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All… more
- Insight Global (New York, NY)
- …working on a Windows 11 migration and day to day activities will include troubleshooting hardware and software problems and supporting operations. The person who ... Level 1 helpdesk associate - Experience using ticketing systems to troubleshoot hardware and software issues in Office 365 - Access control experience with GPO or AD… more
- Northeast Shared Services (Schenectady, NY)
- …to address customers' needs. + Problem-Solving Ability: Knowledgeable in troubleshooting basic hardware, software , and/or connectivity issues; demonstrated ... professional demeanor. + Technological Proficiency: Comfortable navigating customer service software , CRM systems, and online customer-facing tools (eg, apps,… more
- Northeast Shared Services (Williamsville, NY)
- …to address customers' needs. + Problem-Solving Ability: Knowledgeable in troubleshooting basic hardware, software , and/or connectivity issues; demonstrated ... professional demeanor. + Technological Proficiency: Comfortable navigating customer service software , CRM systems, and online customer-facing tools (eg, apps,… more