- Microsoft Corporation (Reston, VA)
- …customer or business impact, by identifying the level of impact, troubleshooting , contributing to difficult decisions based on business impact, deploying appropriate ... of information and knowledge base (eg, customer, product, industry, troubleshooting guides) across teams. + Embody our culture (https://careers.microsoft.com/v2/global/en/culture)… more
- Cummins Inc. (Manassas, VA)
- …workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, ... as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful...to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been… more
- Koniag Government Services (Vienna, VA)
- …general IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting . + Solving issues such as password resets, RSA tokens, or PKI ... + Imaging workstations to the latest operating systems. + Installing COTS software . + Installing virus updates on stand-alone systems. + Supporting hourly monitoring… more
- BAE Systems (Herndon, VA)
- …will include user account management, installation and configuration of servers and software , scripting, upgrade management, Tier3 and Tier 4 O&M troubleshooting ... and analyses for total systems; translate customer requirements into hardware/ software specifications. Seeking a Windows Systems Engineer with a minimum… more
- Northrop Grumman (Fairfax, VA)
- …to include fault isolation, remediation, and resolution. + Perform field integration, troubleshooting , and repair of communications and data link systems in military ... and integration of Comms and Networks equipment to include radio terminals, software loads, switches, routers, and firewalls required to support ground and flight… more
- Shuvel Digital (Winchester, VA)
- …+ Data Center hardware break/fix/move/add/change; component replacement, hardware troubleshooting - Basic/Routine + Extensive enterprise cable installation experience ... + Intermediate Data Center / IT Operations experience + Software & Hardware tools utilized to perform day to...of electronic principles as they relate to diagnosing and troubleshooting IT system issues + Knowledge of technical inter-relationships… more
- Insight Global (Herndon, VA)
- …performance across our infrastructure. They will be responsible for support, troubleshooting and installation/deployment of Linux based systems, including, but not ... limited to: - Hardware and software installation and upgrades - Assists the IT operations...team to perform operating system updates, patching, installing and troubleshooting . - Diagnose and isolate operating system, server-side networking,… more
- Insight Global (Dahlgren, VA)
- … troubleshooting support. Experience configuring and deploying file systems, software updates, tracking, and application installations in required. They must also ... systems, software updates, tracking, and application installations . Strong troubleshooting skills with RHEL 8/9 OS and an understanding of TCP/IP configurations… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Family:** IT Infrastructure and Operations **Skills:** System Administration,Technical Work, Troubleshooting **Certifications:** CompTIA Security+ CE | CompTIA - ... + Provide IT Service Management functions and first level troubleshooting to all customers. + Use procedures to perform...+ Perform OS monitoring, Commercial of the Shelf (COTS) software monitoring, custom software monitoring, resource memory… more
- M. C. Dean (Chantilly, VA)
- …supervises and performs FA system upgrades and installations, provides advanced troubleshooting and complex programming. **Responsibilities** + Perform high level ... troubleshooting of fire alarm systems of all makes and...installations. + Supervise and train crewmembers on-site. **Tools / Software Applications** + MS Office Suite of products +… more
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