- Public Storage (Plano, TX)
- …+ Proven experience implementing conversational AI, generative AI, and agentic AI solutions in customer service environments, including evaluating and ... , and reporting tools (Power BI, Tableau, etc.) + **Background in customer experience design** or service design thinking **Additional Information** Public… more
- Confluent (Austin, TX)
- …role you'll partner with Account Executives to be the key technical advisor in service of the customer . You'll be instrumental in surfacing the customers' stated ... One Team. One Data Streaming Platform. **About the Role:** Solutions Engineers at Confluent drive not only the early-stage... Engineers to be a key cog within the Customer Success Team that help foster an environment of… more
- Celestica (Houston, TX)
- …Product Marketing Manager** to own the narrative for our Connectivity and Cloud Solutions (CCS). In this role, you won't just write content; you will shape ... how global Hyperscalers and Cloud Service Providers understand and adopt the hardware driving the...CCS portfolio. You will guide customers across the full solution lifecycle-from ideation to adoption. + **Translate Tech to… more
- Google (Austin, TX)
- …change management solutions , and Cloud Security to implement a complete solution providing best practice advice to customers. + Identify business and technical ... Customer Engineer II, Google Workspace, SLED, Public Sector...requirements, conduct technical discovery, and architect client solutions to meet gathered requirements,… more
- IBM (Plano, TX)
- …Management Consultant or Solution Architect . Specifics: . Solution design of work/device/ service management financial/accounting and collection processes ... and exceptions management process. . SAP Expert Level Process Knowledge: Experience with customer service business processes and workflows, and the ability to… more
- ServiceNow, Inc. (Addison, TX)
- …configurations vs. Customizations + Support the engagements efforts for Customer Service -specific process definition, re-engineering, improvement and gap ... customer design workshops focused on ServiceNow Platform and Customer and Industry Workflow Solution technology +...(providing options with pros, cons and risks) in a customer service environment, while providing thought leadership… more
- Deloitte (Austin, TX)
- …and autonomous decision-making) + Certifications: Azure AI Engineer Associate, Azure Solutions Architect Expert; AWS Certified Machine Learning - Specialty, ... AWS Certified Solutions Architect - Professional; Professional Machine Learning Engineer, Professional Cloud Architect + Experience with LLM prompt… more
- Oracle (Austin, TX)
- …project risks to achieve timely NetSuite Service Go Live and strong customer satisfaction with the delivery process and solution quality is critical to ... Work with customers to remediate highest priority gaps + Architect solutions for complex business requirements, which...functional and technical solutions on moderately complex customer engagements. May lead the solution design… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... AWS generative AI services by developing and executing comprehensive customer success strategies. You will architect the...'s enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer … more
- Insight Global (San Antonio, TX)
- …closely with account executives and clients to understand business needs and architect tailored networking solutions . Leveraging your hands-on experience with ... troubleshooting performance issues, and collaborating with cross-functional teams to ensure solution feasibility and customer satisfaction. This position demands… more