- Cardinal Health (Richmond, VA)
- …platforms, the access, design and implementation of reporting/business intelligence solutions , and the application of advanced quantitative modeling. Data Science ... to leverage the power of data to create innovative solutions that improve patient outcomes, streamline operations, and enhance...to join our team as a thought leader and architect of our AI strategy. You will play a… more
- Oracle (Richmond, VA)
- …engineering discipline maturity through Root Cause Analysis and Problem Avoidance. + Architect system demands and requirements into technical solutions . + ... Objectives and Key Results (OKRs), KPIs, Operational Level Agreements (OLAs), and Service Level Agreements (SLAs). Disclaimer: **Certain US customer or… more
- ServiceNow, Inc. (Vienna, VA)
- …on top of our Customer Service Management and Field Service Management foundation. These solutions deliver omnichannel customer engagement while ... provide seamless customer experiences and drive fierce customer satisfaction. We build AI-native solutions for...**What you get to do in this role:** + Architect the global strategy and roadmap for AI-native public… more
- Oracle (Richmond, VA)
- …cutting-edge features and operating the service with excellence. You will architect and design solutions to challenging problems in distributed systems, ... of a dynamic team working on the Oracle Cloud Infrastructure (OCI) Search Service with OpenSearch, directly responsible for ensuring customer success by… more
- Govini (Arlington, VA)
- …our customers' operating environments and challenges and leverage this expertise to architect solutions and ensure smooth execution. Engagement Directors are ... Engagement Directors lead Govini deployments, setting, directing, and executing against customer needs, project objectives, and account strategies to deliver value… more
- Sprinklr (VA)
- …brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- Parsons Corporation (Fort Belvoir, VA)
- …certifications (eg, Core, IT Service Intelligence (ITSI), Certified Architect /Consultant, etc.) + Experience in engineering cross-domain solutions **Security ... persistent IT security challenges. **All work will be performed on-site at the customer 's facility in Ft. Belvoir, VA.** **What You'll Be Doing:** + Ensure… more
- CareFirst (Reston, VA)
- …in a ServiceNow Senior developer position playing a key role in maturing Customer Service Products built on the ServiceNow platform. Performs complex analysis, ... work experience. **Licenses/Certifications:** + ServiceNow Certified Application Developer + CIS- Customer Service Management + ServiceNow System Administrator +… more
- Amazon (Arlington, VA)
- …quality, innovation and operational excellence with Amazon's business and utilize customer driven feedback to continuously improve and exceed employee expectations. ... and prevent project issues. - Manage vendor procurement and oversee professional service providers, ensuring competencies meet needs. - Perform pricing reviews for… more
- Virtual Service Operations (Ashburn, VA)
- …etc. + A knack for benchmarking and optimization is plus. + AWS Developer or Solutions Architect certifications + Active Full CBP BI + Experience with Google ... see if we are a good match! Opportunity: Virtual Service Operations is searching for an experienced Full Stack...In this hands-on position, you will work collaboratively to architect , design, build, deliver, and enhance highly available, scalable,… more
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