- Insight Global (Melville, NY)
- …metrics to ensure continuous improvement. * Customer Experience: ○ Prioritize customer delivery and satisfaction in all service desk activities. ○ Collaborate with ... Skills and Requirements * Proven experience in IT Service Management and Service Delivery leadership. * Strong understanding of ITSM frameworks and tools (Ivanti or… more
- Coinbase (Albany, NY)
- …and various screening systems, customer risk scoring, and other compliance solutions ensuring compliance with various regulations while maintaining a seamless ... and enforce processes to improve engineering quality, AI adoption and high impact delivery of each team member * Maintain a high bar for recruiting engineering… more
- Citigroup (Getzville, NY)
- …to Data Governance and/or Data Risk and Controls standards to drive appropriate solutions + Contribute to the establishment of Data Governance and/or Data Risk and ... timely execution of milestones, provide reporting of potential risks to delivery , and incorporate milestone reporting and changes + Capture requirements, develops… more
- Trinity Health (Syracuse, NY)
- …between service area functional area, RHM, and Regions leader. **Operational Delivery ** * Responsible for measuring and reporting KPIs/metrics and value ... delivery * Providing advice, guidance, and leadership for the...world and that these differences often lead to innovative solutions . Our dedication to diversity includes a unified workforce… more
- Sharecare (Albany, NY)
- …+ Consistent, accurate and timely Salesforce usage **Implementation and Service Delivery ** + Collaborate with implementation team for effective implementation and ... service delivery of new accounts. This also includes addition of...of the business + Experience with cloud SaaS based solutions or web applications + Strong communication skills and… more
- City of New York (New York, NY)
- …develop focus on client service with operating bureaus, implementation of all project delivery procedures and coordination with all BEDC support groups, such as the ... to keep the project moving and management of the quality of project delivery throughout the project lifecycle and continuous monitoring of key performance indicators… more
- City of New York (New York, NY)
- …develop focus on client service with operating bureaus, implementation of all project delivery procedures and coordination with all BEDC support groups, such as the ... to keep the project moving and management of the quality of project delivery throughout the project lifecycle and continuous monitoring of key performance indicators… more
- S&P Global (New York, NY)
- …realistic timelines, proactively identifying potential obstacles, and implementing effective solutions to maintain project momentum. + Maintain accountability for ... measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We… more
- Xylem (Cheektowaga, NY)
- Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading ... dedicated to exceeding customer expectations through innovative and sustainable solutions . Essential Duties/Principal Responsibilities: Strategic Planning and Project Management:… more
- Beacon Mobility (Beacon, NY)
- …to understand how risk management strategies impact the organization - Implement solutions without creating unnecessary friction for the internal customers it serves ... take pride in our ability to create customized, mobility-based solutions that empower people to get where they need...over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a… more