• Contact Center Quality Specialist

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …+ Associate's Degree preferred or equivalent relevant experience. + Professional Certifications or License + 8+ years of experience in call center, quality control, ... Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Collections Specialist III (Hybrid…

    M&T Bank (Getzville, NY)
    …**:** + Initiate contact with consumer borrowers that are in the mid to late stages of delinquency; assess the prospect of repayment, and arranging repayment ... schedules or other solutions such as: Loan Workout, Alternative Lending, Consumer Credit Counseling Services, Reages, or Extensions. + Initiate contact with customers' attorneys and Bankruptcy trustees. + Investigate and conduct skip tracing as required. +… more
    M&T Bank (06/01/25)
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  • Medical Services Coordination Specialist

    Excellus BlueCross BlueShield (Rochester, NY)
    …Depending on the specific tasks assigned, the Medical Services Coordination Specialist provides administrative support for any of the programs of Utilization ... appeals process within the + Medical Services department Level III (in addition to Level II Accountabilities) + Assists...+ Demonstrates an ability to lead committee activity Level III (in addition to Level II Accountabilities) + A… more
    Excellus BlueCross BlueShield (08/27/25)
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  • Computer Specialist (Software), Level…

    City of New York (New York, NY)
    Job Description * Candidates must be permanent in the title of Computer Specialist (Software) or reachable on the civil service list. JOB DESCRIPTION: The mission of ... Department is seeking a highly skilled and motivated Computer Specialist Ill to join the Information Technology Bureau, IT...Candidates must be permanent in the title of Computer Specialist (Software) or reachable on the civil service list.… more
    City of New York (08/20/25)
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  • Environmental Health & Safety Specialist

    City of New York (New York, NY)
    …Bureau of Water & Sewer Operations is looking to hire a Scientist (Water Ecology) III . The candidate will be responsible for assisting the Bureau of Water & Sewer ... in "2" above. Additional Requirements To be assigned to Assignment Levels II or III , all candidates must have a baccalaureate degree from an accredited college or… more
    City of New York (08/13/25)
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  • Eligibility Specialist

    City of New York (New York, NY)
    …Intervention Services' ADVENT/Domestic Violence Liaison Unit is recruiting for one (1) Eligibility Specialist III to function as an Eligibility Specialist ... Job Description APPLICANTS MUST BE PERMANENT IN THE ELIGIBILITY SPECIALIST CIVIL SERVICE TITLE OR BE ELIGIBLE FOR THE...reports on activities and other reports as required. ELIGIBILITY SPECIALIST - 10104 Qualifications 1. Completion of 30 semester… more
    City of New York (08/13/25)
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  • Finance Specialist I (NY Helps)

    Capital Region BOCES (Albany, NY)
    …incumbent in this position performs work under the general direction of the Finance Specialist III for Management Services to assist with workflow related to ... NOTE : Individuals with permanent competitive status as Finance Specialist I Trainee (BOCES) mature to Finance Specialist... Specialist I Trainee (BOCES) mature to Finance Specialist I (BOCES) following a traineeship of up to… more
    Capital Region BOCES (07/04/25)
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  • Eligibility Specialist

    City of New York (New York, NY)
    …against HRA as per SSL 348.2; 348.3 BFI is recruiting for (1) one Eligibility Specialist III to function as an Eligibility Worker, who will: - Receive review ... Job Description APPLICANTS MUST BE PERMANENT IN THE ELIGIBILITY SPECIALIST CIVIL SERVICE TITLE The DSS Accountability Office (DSS-AO) is responsible for protecting… more
    City of New York (08/13/25)
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  • Eligibility Specialist

    City of New York (New York, NY)
    …Prevention Program (RAPP). Domestic Violence Services (DVS) is recruiting for two (2) Eligibility Specialist III , to function as an Eligibility Specialist in ... participants notification. - Make appropriate referrals and schedule appointments. ELIGIBILITY SPECIALIST - 10104 Qualifications 1. Completion of 60 semester credits… more
    City of New York (08/13/25)
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  • Eligibility Specialist

    City of New York (New York, NY)
    …Intervention Services' ADVENT/Domestic Violence Liaison Unit is recruiting for one (1) Eligibility Specialist III to function as an Eligibility Specialist ... - Prepare unit reports on activities and other reports as required. ELIGIBILITY SPECIALIST - 10104 Qualifications 1. Completion of 60 semester credits at an… more
    City of New York (08/13/25)
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