- ASM Research, An Accenture Federal Services Company (Chicago, IL)
- The Service Desk ( Tier II ) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II ) support for troubleshooting, repair, deployment, and installation… more
- SolomonEdwards (Springfield, IL)
- …more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily ... by offering a comprehensive suite of benefits. Benefits include access to top- tier employers and job opportunities, health insurance, sick leave, and 401(k).… more
- Prime Healthcare (Des Plaines, IL)
- …Provides telephone support for helpdesk and all associated processes. Provides tier two telephone support for hardware and software applications. Utilizes help ... desk software to keep an accurate account of all incoming calls. Routes call and notifies technicians of any critical situation requiring immediate attention. Provides assistance to IT technicians and IT analysts. Maintains the proper skills necessary to… more
- Proven IT (Naperville, IL)
- …IL (http://maps.google.com/maps?q=Naperville+IL+USA) * IT Apply Job Type Full-time Description The Tier II Engineer is responsible for various managed IT ... is the intermediate level of technical customer support. The Tier II Engineer has a broad understanding...+ MS-102 (Microsoft 365 Administrator) + Cisco Meraki Solutions Specialist Physical Demands The physical demands described here are… more
- Proven IT (Tinley Park, IL)
- …licensing. Responsibilities + Provides Tier III support to the Proven IT Tier II Engineers, serving as an escalation point for complex technical issues ... 7 plus years of experience working in the IT Tier II or Tier III...+ MS-102 (Microsoft 365 Administrator) + Cisco Meraki Solutions Specialist Physical Demands The physical demands described here are… more
- ADP (Schaumburg, IL)
- …out in today's increasingly competitive global marketplace. **ADP is hiring a Customer Service Specialist II .** In this position, you'll join a team of rock star ... Each Person Counts, Results-Driven, and Social Responsibility.** **RESPONSIBILITIES:** + Provide Tier 1 customer support + Respond to basic inquiries regarding ADP… more
- US Tech Solutions (North Chicago, IL)
- …to transact on customer requests** + **Escalates Employee and Manager inquiries to Tier II Functional Specialists when specific, in-depth functional knowledge is ... required** + Documents all employee inquiries, issues, and transactions in case management tools as required + Participates in continuous improvement workshops and projects as requested + Participates in ad hoc projects as required **Qualification… more
- Proven IT (Westchester, IL)
- …associated healthcare facilities in the surrounding Chicagoland area. + Provide Tier II -level Help Desk support, including troubleshooting hardware, software, ... field preferred. - 2+ years of experience in technical support, endpoint deployment, or Tier II Help Desk role. Technical Skills - Proficiency with Microsoft… more
- Leidos (O'Fallon, IL)
- …coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II . Record, assess, track, and ... The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO- II ) have an opening in our...24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 support * Provide timely… more
- Trace Systems Inc (Scott AFB, IL)
- …+ Provide incident detection, correlation, escalation, and resolution support in accordance with Tier I and Tier II NOC responsibilities. + Maintain ... requirements, US Citizenship is required. + Must possess a DoD-8570 IAT Level II baseline certification (eg, Security+ CE or equivalent) at the time of start.… more