- SUNY Upstate Medical University (Syracuse, NY)
- …Program and documents the calls in EMR system. Create SOPs and train new call center employees. Patient Care Coordinator may rotate through their assigned clinic ... and computer skills required. Ability to work independently. Preferred Qualifications: Specialty Pharmacy Experience, National Pharmacy Technician… more
- University of Rochester (Rochester, NY)
- …prescribed medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to the appropriate ... on patient assistance. + Coordinates medication and supplies preparation with pharmacy staff to ensure timely delivery. Troubleshoots insurance issues with… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …to entering of medication orders and customer service for patients in a call center environment. **Responsibilities** + Responsible for accurate data entry of ... requirements** **.** Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/14104/patient-care-advocate- specialty - pharmacy -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866) **Job Locations**… more
- Mount Sinai Health System (New York, NY)
- …capacity **Responsibilities** 1. Manages and coordinates activities of clerical, administrative and call center personnel of the department 2. Analyzes internal ... intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Medication Management Pharmacy Intern is to provide support to team pharmacists, patients, and clinicians to ensure effective, safe, and ... Minimum first professional year completed at an accredited college of pharmacy . **Experience Requirements** Previous community pharmacy experience preferred.… more
- Grifols Shared Services North America, Inc (Albany, NY)
- …Current calls include but are not limited to: Neurologists, Immunologists, Allergists, Specialty Pharmacy companies, Infusion Center and Hospital accounts ... Understand how to work regional/local systems, centers of excellence, patient advocacy, specialty pharmacy customers and individuals involved with the customer… more
- AbbVie (Buffalo, NY)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... objectives, etc. in order to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call evaluation in order to… more
- AbbVie (New York, NY)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... marketing objectives, etc. to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation to continuously improve… more
- CVS Health (Albany, NY)
- …in their "base plan" and in the round robin based on "same or similar specialty " needs. * Pharmacy coverage - The medical director will perform pharmacy ... each and every day. **Position Summary:** **The Aetna Duals Center of Excellence (COE) operates Duals Integrated Plans: Ohio,...work Eastern or Central Standard time 8-5. Occasional weekend/holiday call to cover urgent cases can be done from… more
- Albany Medical Center (Albany, NY)
- …+ Performs review and triage of incoming test results, patient requests and pharmacy renewals; facilitates call -backs to patients as necessary + Facilitates the ... and clinic visit. Able to work effectively within a team of multi- specialty professionals Essential Duties and Responsibilities include: + Obtains and accurately… more