- RELX INC (Alpharetta, GA)
- …the Deals, and Service Cloud & Experience Cloud to improve overall customer service experiences by managing customer interactions and streamlining case ... Sales or Service Cloud platform to ensure effective and optimized customer experience. The ideal candidate will have a basic understanding of Salesforce Sales… more
- CoStar Realty Information, Inc. (Atlanta, GA)
- …experience that meets both the technical and regulatory requirements of our global customer base across multiple products, while meeting high quality standards for ... customer satisfaction. This is a full-time in office position...and other educational content + Engage key customers, prospects, service partners, analysts and industry subject matter experts ("external… more
- Nelnet (Atlanta, GA)
- …of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus ... on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the...communication skills. + Familiarity with agile workflows and digital sprint planning. + Ability to manage competing priorities and… more
- AIG (Atlanta, GA)
- …new opportunities, and present them through experience maps, user journeys maps, service blueprints or similar visualization to create a shared understand of the ... customer context. + Develop metrics plans to measure user...for analysis. + You have supported or led design sprint planning aligned to a product backlog. + You… more
- BioLife Plasma Services (Social Circle, GA)
- …medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment ... the development and delivery of products that align with business goals and customer needs. This role will collaborate with the DD&T Product Owner, cross-functional… more
- NCR VOYIX (Atlanta, GA)
- …stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and ... technology, you'll bring a passion for ensuring that our customer experience is peerless. Join us as part of...and security + Participate in scrum ceremonies: daily scrums, sprint planning, story estimates and retrospectives + Provide input… more
- RELX INC (Atlanta, GA)
- …crafted from the insights of thought leaders, industry expertise, and customer feedback. Discover more about CounselLink online at www.counsellink.com .About the ... Understand the supported software within the context of the Customer Experience and be able to communicate and demonstrate:...responses as you gain new product and technology, and service knowledge around the offerings. This role requires you… more
- IBM (Atlanta, GA)
- …revealing opportunities, fostering innovation, and translating ideas into reality. * UX and Customer Journey Design: Take charge of UX and customer /user journey ... create will look less like a visual designer's portfolio and will be more service , research, and strategic design outputs. This position requires you to be in one… more
- TekSynap (GA)
- …and administer Atlassian Data Center products (eg, Jira Software, Jira Service Management, Confluence, Bamboo, Bitbucket). + Customize Jira workflows, permissions, ... including Program Increment (PI) Planning, Iteration Planning, Daily Standups, Sprint Reviews, and Retrospectives. + Continuously improve development processes by… more
- AIG (Atlanta, GA)
- …new standards for the industry. Your responsibilities include: + Advocating for customer needs in defining innovative digital solutions and product vision that drive ... analytics tools and methods required for analysis. + You have supported or led sprint planning, developed epics & user stories and managed product backlog + You are… more