- Comcast (New York, NY)
- …the Senior Manager , Customer Success , we are seeking a Senior Customer Success Manager to oversee a strategic portfolio of accounts. This ... responsibilities to ensure the retention, growth, and satisfaction of our clients. As a Senior Customer Success Manager , you will serve as a subject… more
- Pegasystems (New York, NY)
- …external stakeholders to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining ... You've Accomplished:** A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to… more
- NTT America, Inc. (Albany, NY)
- **Unleash Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual ... The Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs… more
- eightfold.ai (New York, NY)
- …of an amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Strategic role at Eightfold is ... to help our customers scale adoption and usage while achieving their goals. The Senior Customer Success Manager - Strategic will become a trusted advisor… more
- MongoDB (New York, NY)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... candidate will have:** + 7+ years experience working in Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- S&P Global (New York, NY)
- **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- Amazon (New York, NY)
- …and scale needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & ... Partners (ASP) Customer Success Center of Excellence org, you...or a related field, or experience as a product manager or owner - 5+ years of working with… more
- The Hertz Corporation (White Plains, NY)
- … Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department ... The ** Customer Operations Manager ** focuses on the...a significant part of our culture - and our success and reputation as a company. Individuals are encouraged… more
- Amazon (New York, NY)
- …IVR, Analytics, Cases, Tasks, Customer Data Profiles, and more). As the Sr Manager , WW GTM Business Development, you will have the opportunity to ... overall end customer adoption and value. The Sr Manager , WW GTM Business Development will...sales skills - Track record of building rapport with senior customer executives (eg CEO, CIO, CTO),… more
- Amazon (New York, NY)
- …teams and their outbound functions - Track record of building rapport with senior customer executives (eg CEO, CIO, CTO), building close relationships, and ... - part market maker, part operator and part general manager - and will build a strategy focused on...build a strategy focused on outcome-based selling, winning new customer segments and growing existing customer segments… more