- Cengage Group (Virginia Beach, VA)
- …tackle problems. **Cross-Functional Collaboration** + Work closely with product, design, customer success, and academic partnerships to ensure alignment on faculty ... + Be a leader in developing necessary feedback loops between product, customer success, and enablement groups. **Faculty Insights & Research** + Collaborate with… more
- Otis Elevator Company (Lorton, VA)
- …existing customers + Serve as primary contact for timely resolution of customer needs surrounding inquiries + Develop build-on repair and modernization sales through ... sale of technical products requiring consultation + You have a strong customer and service orientation, including excellent interpersonal skills + You are… more
- Fujifilm (Richmond, VA)
- …must have the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document the interactions within ... to ensure that proper statuses are maintained. + Positive customer surveys, documentation accuracy and consistency, timely case and...on the needs of the business, to work on customer systems. + Adheres to the Company's quality and… more
- V2X (Reston, VA)
- …ensure that all management, technical, contractual, and costing inputs meet both customer and Vectrus Management requirements. + Manages strict compliance with RFP ... highly desired. + Ability to travel to project and customer locations. + Ability to work in a SCIF...written communication skills with all levels of company and customer management. + Demonstrated written and verbal communication skills… more
- Lucid Software (Richmond, VA)
- …working to close sales opportunities. AEs will also work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion, and continual ... customer engagement. **Responsibilities** : + Effectively close business, prospect,...of accounts in assigned territory (West/Mountain) + Provide excellent customer service and upkeep of existing clientele while identifying… more
- The Cigna Group (Richmond, VA)
- …physician owned infusion suites. + They serve as the primary liaison for customer advocacy, and work closely with our internal constituents to ensure our tradition ... of excellent customer service. + Assist National Account Managers (NAM) in...+ This role requires regular travel to client & customer sites. If you will be working at home… more
- Palo Alto Networks (Reston, VA)
- …materials, technical marketing collateral, manuals, troubleshooting guides, etc. + Travel to customer sites in the event of a critical situation to expedite ... and mission. As part of this team, you enable customer success by providing support to clients after they...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation… more
- Canon USA & Affiliates (Newport News, VA)
- …for analysis and review. Writes test matrix plan for software testing. Understands customer requirements and utilizes knowledge of unit to write programs. - Debugs ... and existing products. Confers with research personnel and/or the customer to clarify or resolve problems of design. -...also serving as a factory service center providing expert customer service in the repair and refurbishment of Canon… more
- Leidos (Chantilly, VA)
- …solutions for modernizing network components while supporting service delivery for customer requirements in a mission-focused operational enterprise. Our team is ... network while providing design, engineering, and transition for a wide range of customer network requirements. This is a unique and rare opportunity to build and… more
- ServiceNow, Inc. (Vienna, VA)
- …involve activities to support obtaining the highest levels of services customer satisfaction scores. The Services Executive ensures that all proposals are ... plan. **Responsibilities:** + Act as the primary point of contact for the customer with regards to ServiceNow's Expert and Success Services portfolio + Lead… more