- Amazon (Seattle, WA)
- …Collaborate with senior leaders across Amazon to identify and prioritize customer service opportunities * Design and develop experiments to test hypotheses and ... Amazon is seeking a visionary leader to revolutionize our Customer Service (CS) technology through the power of AI....of AI. As a Director of Product Management for Customer Engagement Technology, you will be at the forefront… more
- Omnicell (Seattle, WA)
- ** Customer Success Manager** The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with their portfolio ... (eg testimonials, case studies) + Develop and maintain relationships with senior level executives at assigned accounts to identify opportunities, develop alliances… more
- Cardinal Health (Olympia, WA)
- …am - 5:00 pm PST - or as business needs dictate -remote** **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible ... for establishing, maintaining and enhancing customer business through contract administration, customer orders,...instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems . **Anticipated… more
- Confluent (Olympia, WA)
- …by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and ... for the Confluent product suite. You will partner with others in Customer Solutions as well as cross-functional divisions such as Sales, Product Management… more
- Qualtrics (Seattle, WA)
- …the globe who think that's work worth doing. **Program Manager- Early Access Customer Programs** **Why We Have This Role** Early feedback from customers is crucial ... the development cycle to get input and feedback. As the Program Manager for Customer Programs, you'll be the driving force behind our early stage product development… more
- Amazon (Seattle, WA)
- …team owns the packet pipeline that runs right beneath all our customer 's EC2 VPC instances, adding features like firewalls (security groups), routing, billing ... updates regularly and often. With the extensive network and access to Principal, Sr . Principal and Distinguished Engineers across EC2, AWS and Amazon, there are many… more
- Datavant (Olympia, WA)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our… more
- Amazon (Seattle, WA)
- Description At Amazon, our mission is to be Earth's most customer -centric company. The Amazon Customer Service UX Studio is pivotal in achieving this objective ... are seeking a UX Designer to collaborate with us in reimagining our customer service experience. Our products are utilized by both customers and associates globally.… more
- Amazon (Seattle, WA)
- …the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and ... * Leveraging emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across their business… more
- Amazon (Redmond, WA)
- …support of government customers using Kuiper. 10037 Key job responsibilities As a Sr . Technical Program Manager, you will be responsible for managing the program ... and recover from challenges, and ensure your programs meet customer cost, technical and schedule goals. You will work...used to drive multi-million dollar businesses and reporting to senior leadership - The best candidates will have deep… more