- Coinbase (Sacramento, CA)
- …Attendance is expected and fully supported. At Coinbase, we are building a world-class Customer Experience ( CX ) organization that supports millions of users ... Translate operational challenges into analytical deliverables that improve agent productivity, customer experience , and operational efficiency. * Develop metrics… more
- Cisco (San Jose, CA)
- …sufficient number of applications are received. **Meet the team** We are Cisco's Customer Experience ( CX ) organization, one of the company's fastest-growing ... and most innovative teams, delivering a first-class digital experience that delights customers and partners. The CX Security team ensures robust security… more
- Coinbase (Sacramento, CA)
- …ownership environment.* *What you'll be doing (ie. job duties): * Wear multiple hats of Customer Experience , CX Agent Experience and Technology leader to ... chain.* *The APT organization is responsible for building the customer experience platforms that streamlines the ...and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add… more
- Coinbase (Sacramento, CA)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role ... team is dedicated to eliminating compliance challenges, empowering our customer experience via self-service and automation, and... customer support interactions to build an effortless experience . As a Senior Analytics Engineer on… more
- Palo Alto Networks (Santa Clara, CA)
- …business acumen and influencing skills to shape strategic decisions and direction for customer experience ( CX ) operations through a combination of ... **Application Product Roadmap** . Your solutions will enable scalable operations, enhance customer experience , and drive adoption across internal and external… more
- Intuit (Mountain View, CA)
- …and frictionless experiences that sustain mutual growth + Lead, organize and scale a Customer Experience ( CX ) practice within the organization. The team will ... **Overview** As Director of Intuit's Customer Experience team, you will be...is a: + Team & Talent Builder: Has substantial senior leadership experience , managing senior … more
- Verint Systems, Inc. (Sacramento, CA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com. **Overview of Job Function:** The Sr . Client Analyst is responsible for survey design, data...a team member and team leader + Voice of Customer / CX experience with multiple types… more
- Verint Systems, Inc. (Sacramento, CA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Solution Architect- AI plays a critical role in...will include aligning Verint Da Vinci AI and Verint CX Automation technologies with customers' business objectives. This role… more
- Verint Systems, Inc. (Sacramento, CA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... customers, partners, press, and analysts. Familiarity with Verint or similar CX Automation, CCaaS or Workforce Engagement products required. **Principal Duties and… more
- Verint Systems, Inc. (Sacramento, CA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** Verint's Sr . Cloud Automation Engineer designs, develops and implements automated solutions for… more