- NetApp (San Jose, CA)
- …improve service uptak **Cross-Functional Collaboration:** + Work with Sales Enablement, CX , Product Management, Services Readiness, Customer Success, and Sales ... the go-to-market strategy and execution for our support, professional services, and customer success offerings. This role is pivotal in positioning our services… more
- DoorDash (San Francisco, CA)
- …launch an exciting new product at DoorDash + Strategize - Set the strategy for customer experience on Going Out + Experiment - Scope tests and experiments on ... across every channel. We're crafting a seamless, exciting dining experience -from discovery to dessert. Right now, Going Out lives...things happen. About the Role You will lead the customer Strategy & Operation pod for our Going Out… more
- Coinbase (Sacramento, CA)
- …and alignment. Attendance is expected and fully supported. As part of the Customer Experience organization, the Vendor Strategy & Site Operations team is ... responsible for Customer Experience vendor strategy, third-party and captive...teams * Excellent written and verbal communication skills, with experience meeting with and presenting information to senior… more
- Intuit (San Diego, CA)
- …high-value customer segments. **What you'll bring** + 10+ years of experience leading customer service delivery and vendor/BPO partnerships, with proven ... in high-value or premium support delivery, ideally in a fast-paced, customer -centric organization + Strong people leadership with experience managing internal… more
- Travelers Insurance Company (Sacramento, CA)
- …are looking for a passionate and results-focused leader to join the Enterprise Customer Experience Journey Analytics team. This role is an exciting opportunity ... of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment....to build and transform world class customer experiences across Travelers and drive measurable results by… more
- Amazon (San Francisco, CA)
- …working across teams, partnering with stakeholders, gathering requirements, and demonstrating experience driving teams across the rapidly growing fleet of eero ... devices. You create customer value by developing features working with cross-functional Firmware,...in sync with launch timelines - Communicate regularly with senior management on status, risks and change control -… more
- Cisco (San Jose, CA)
- …customers and partners + Drives focus on the full life cycle of solutions using CX services offerings + High customer intimacy with top accounts in the ... love of technology and a passion for solving complex customer problems, you'll be like a kid in a...50-75% direct / indirect contact with customers; interacting with senior director & VP levels, building relationships with CXOs… more