- Fiserv (New York, NY)
- …difference at Fiserv. **Job Title** Sr . Manager of Product Operations - SMB Digital Customer Experience ( CX ) & Engagement ** Sr . Manager of Product ... Operations - SMB Digital Customer Experience ( CX ) & Engagement** **About the Role** Join a transformative team redefining how small and mid-sized businesses… more
- Coinbase (Albany, NY)
- …Attendance is expected and fully supported. At Coinbase, we are building a world-class Customer Experience ( CX ) organization that supports millions of users ... Translate operational challenges into analytical deliverables that improve agent productivity, customer experience , and operational efficiency. * Develop metrics… more
- Coinbase (Albany, NY)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to ... self-service, and optimize support interactions to deliver an effortless experience . The CX Programs team leads strategy,...the intersection of product and support to transform the customer experience . We're hiring a Senior… more
- Coinbase (Albany, NY)
- …and automation, and optimizing customer support interactions to create an effortless experience . As a CX Technical Senior Program Lead you will ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the… more
- Verint Systems, Inc. (Albany, NY)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com. **Overview of Job Function:** The Sr . Client Analyst is responsible for survey design, data...a team member and team leader + Voice of Customer / CX experience with multiple types… more
- Verint Systems, Inc. (Albany, NY)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... customers, partners, press, and analysts. Familiarity with Verint or similar CX Automation, CCaaS or Workforce Engagement products required. **Principal Duties and… more
- Bristol Myers Squibb (White Plains, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. **\#LinkedIn Remote** If you come across a… more
- Verint Systems, Inc. (Albany, NY)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Senior Manager, Financials Applications, will play a pivotal role...ongoing support for all Financial and related systems. The Sr . Manager will be responsible for leading a global… more
- Verint Systems, Inc. (Albany, NY)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer… more
- Resideo (Melville, NY)
- …Director to lead the Program Management Office for our Digital Experience and Customer Experience (DX/ CX ) organization. This role will be responsible for ... excellence, and customer -centric solutions. We are transforming our digital and customer experience capabilities to better serve our partners and customers… more