- Celestica (New York, NY)
- …rapid business growth in a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and ... responsible for troubleshooting and resolving customer technical issues arising for Customers storage and server firmware/ software issues. The role is a technically… more
- MetLife (New York, NY)
- …Ave, NYC or Bridgewater, NJ for hybrid work (3 days in the office) The Role: The Senior CX Strategist sits within CX team. This person will be responsible ... strategy practices to translate that mindset into tangible outputs and outcomes. The Senior CX Strategist will leverage user research and design strategy methods… more
- Coinbase (Albany, NY)
- …and alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering ... best in class support across multiple customer segments. The Global Compliance Operations Team is responsible...or overall performance and the quality. * Coordinate with senior management and provide insights for process improvement. *… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a...of products, tools, and approaches to activate and enable CX strategies_ _._ _You will have experience … more
- CIBC (New York, NY)
- …Business Banking, Business Development, Business Solutions, Capital Markets, Credit Analysis, Customer Experience ( CX ), Financial Markets Analysis At ... of new transactions by maintaining an active calling effort with senior management of corporate clients. Cultivate and expand capital markets relationships,… more
- NTT America, Inc. (New York, NY)
- …with attention to detail and the ability to multi-task. * 8+ years of experience engaging with senior executives, partners, and customers with excellent writing ... are currently seeking a Digital Solutions Sales Executive - UX/ CX BFSI (US Remote) to join our team in...leverages their deep industry knowledge and expertise to understand customer needs and apply consultative selling techniques to lead… more
- S&P Global (New York, NY)
- …internal use):** 09 **S&P Global** **Commodity Insights (CI)** **Commercial** **and CX ** **Graduate Program** **Role:** **Associate, Commercial** **and CX ** ** ... **New York or Houston** **(hybrid role)** The Commodity Insights Commercial and CX Graduate Program journey begins with an intensive 5-week onboarding in our… more
- Coinbase (Albany, NY)
- …and alignment. Attendance is expected and fully supported. As part of the Customer Experience organization, the Vendor Strategy & Site Operations team is ... responsible for Customer Experience vendor strategy, third-party and captive...teams * Excellent written and verbal communication skills, with experience meeting with and presenting information to senior… more
- The Hertz Corporation (Albany, NY)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Amazon (New York, NY)
- …leading leaders with proven results - Leadership experience in a customer -facing role in the CX /VDI technology industry Preferred Qualifications - ... operate in a multifaceted way, you should also have experience in market development of cloud infrastructure and/or enterprise...outbound functions - Track record of building rapport with senior customer executives (eg CEO, CIO, CTO),… more