- CIBC (New York, NY)
- …Type** Regular **Weekly Hours** 40 **Skills** Analytical Thinking, Client Service, Customer Experience ( CX ), Investment Portfolios, Post-Sales Support, ... visit CIBC.com (https://www.cibc.com/en/about-cibc.html) As a **Client Service Associate /** ** Senior Client Service Associate** , you will support Private Wealth… more
- Coinbase (Albany, NY)
- …and alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering ... best in class support across multiple customer segments. The Global Compliance Operations Team is responsible...or overall performance and the quality. * Coordinate with senior management and provide insights for process improvement. *… more
- Cardinal Health (Albany, NY)
- …applications. The Omnichannel Sales & Service Enablement team delivers a seamless omnichannel customer experience ( CX ) through Integrated CRM. We provide ... to drive sales, service and marketing value and synergies by consolidating customer 360 data and leveraging AI and ML capabilities. **_Responsibilities_** +… more
- CIBC (New York, NY)
- …Type** Regular **Weekly Hours** 40 **Skills** Business Development, Client Service, Customer Experience ( CX ), Lending, Portfolio Management, Preparation ... CRE Deal Team members after a new loan closes to assure optimal client experience . + Ensuring all customer financial reporting / covenants are collected on… more
- CIBC (New York, NY)
- …Business Finance, Capital Markets, Capital Structure, Client Relations, Company Due Diligence, Customer Experience ( CX ), Debt, Due Diligence, Financial ... A minimum of 2 to 4 years of previous experience in investment banking. Strong senior Analysts...vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will… more
- CIBC (New York, NY)
- …Capital Markets, Client Coverage, Client Relations, Client Relationship Building, Credit Analysis, Customer Experience ( CX ), Financial Markets Analysis At ... Non-Bank Financial Institutions ("NBFI") Group and report to the senior coverage bankers. In this role the banker will...**Who You Are:** + With a minimum 5+ years' experience and a demonstrated knowledge within the US Non-Bank… more
- Coinbase (Albany, NY)
- …The Senior Manager, HR Business Partner will support Coinbase's global Customer Experience organization, playing a vital role in ensuring the functions ... lead, and develop a team of direct reports *Nice to haves:* * Experience supporting Customer experience agents, or other front-line workers * Experience … more
- Zoom (Albany, NY)
- …are seeking a senior leader to Develop and implement comprehensive CX solution offerings across various industry verticals, Geos and market segments.. This role ... engages with clients worldwide. Through strategic partnerships and a customer -centric approach, they play a pivotal role in expanding...and stakeholder management skills + 8+ years of proven experience in developing CX offerings across global… more
- The Hertz Corporation (Albany, NY)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Evolent (Albany, NY)
- …of contact center platforms, and a commitment to optimizing the customer experience through innovative technology solutions. Collaboration with cross-functional ... technologies, and best practices to recommend innovative solutions that enhance the customer service experience . * On-Call Support: Provide periodic on-call… more