- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... develop strategies to maximize selling opportunities. + Uncover and qualify ideal customer profile prospects. + Account mapping and contact acquisition to ensure we… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts...Bachelor's degree in marketing, technology, business, or equivalent work experience + Minimum of 15+ years of overall … more
- Baylor Scott & White Health (Dallas, TX)
- **JOB SUMMARY** As a ** Senior ** **Quantitative CX Researcher** , you will be responsible for Survey Management, which includes design, implementation and ... Science, Psychology, Cognitive Science, Applied Statistics, or a related discipline Proven experience as a quantitative CX researcher, with a strong portfolio… more
- Wolters Kluwer (Coppell, TX)
- …of product and technology managers, user- experience designers, and engineers, the Senior UX/ CX Research Consultant will continuously help to improve the ... insight, driving technology capabilities for local product innovation. **The Position** The Senior CX /UX Research Consultant is responsible for enhancing our … more
- Wolters Kluwer (Houston, TX)
- ** Senior UX/ CX Research Consultant - Hybrid USA** **R0050695** **| DXG | EXO | Wolters Kluwer DXG US, Inc.** **The Company** Wolters Kluwer is a global leader in ... driving technology capabilities for local product innovation. **The Position** The ** Senior UX/ CX Research Consultant,** reporting to the Associate Director… more
- Coinbase (Austin, TX)
- …and alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering ... best in class support across multiple customer segments. The Global Compliance Operations Team is responsible...or overall performance and the quality. * Coordinate with senior management and provide insights for process improvement. *… more
- Coinbase (Austin, TX)
- …The Senior Manager, HR Business Partner will support Coinbase's global Customer Experience organization, playing a vital role in ensuring the functions ... lead, and develop a team of direct reports *Nice to haves:* * Experience supporting Customer experience agents, or other front-line workers * Experience … more
- Deloitte (Houston, TX)
- …technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr . Genesys Engineer you will have the ability ... to Houston, TX. Relocation assistance is available. Preferred + Genesys Cloud CX /Contact Center domain experience + Strong communication, influence, and… more
- The Hertz Corporation (Austin, TX)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Amazon (Austin, TX)
- …leading leaders with proven results - Leadership experience in a customer -facing role in the CX /VDI technology industry Preferred Qualifications - ... operate in a multifaceted way, you should also have experience in market development of cloud infrastructure and/or enterprise...outbound functions - Track record of building rapport with senior customer executives (eg CEO, CIO, CTO),… more