- Verint Systems, Inc. (Olympia, WA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Olympia, WA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... data, identifying trends, preparing recommendations with impact assessments for senior leadership, creating content for employee information sessions and… more
- Verint Systems, Inc. (Olympia, WA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... develop strategies to maximize selling opportunities. + Uncover and qualify ideal customer profile prospects. + Account mapping and contact acquisition to ensure we… more
- Celestica (Seattle, WA)
- …rapid business growth in a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and ... responsible for troubleshooting and resolving customer technical issues arising for Customers storage and server firmware/ software issues. The role is a technically… more
- Coinbase (Olympia, WA)
- …and alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering ... best in class support across multiple customer segments. The Global Compliance Operations Team is responsible...or overall performance and the quality. * Coordinate with senior management and provide insights for process improvement. *… more
- Coinbase (Olympia, WA)
- …and alignment. Attendance is expected and fully supported. As part of the Customer Experience organization, the Vendor Strategy & Site Operations team is ... responsible for Customer Experience vendor strategy, third-party and captive...teams * Excellent written and verbal communication skills, with experience meeting with and presenting information to senior… more
- Amazon (Seattle, WA)
- … customer trust, user experience , and business objectives across our global customer base. As a Sr . PMT, you will be responsible for designing, ... Services (D&S). We offer horizontal services for builders and customer -facing capabilities that provides customers to address trust needs...to discuss Hotly Debated Topics within the product or CX to senior leaders - including VPs… more
- The Hertz Corporation (Olympia, WA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Amazon (Seattle, WA)
- … senior executives About the team The Amazon Bookstore team owns the customer experience for browsing, evaluating, and buying physical and digital books from ... of digital and physical books * Work backwards from customer problems, and translate ideas into great CX...work. They have a demonstrated history of success managing customer -facing technical products and have experience with… more
- Amazon (Seattle, WA)
- …the broader organization. About the team The Amazon Bookstore team owns the customer experience for browsing, evaluating, and buying physical and digital books ... with books across Amazon. We are looking for a Senior Technical Product Manager to own and drive strategic...work. They have a demonstrated history of success managing customer -facing technical products and have experience with… more