- Amazon (Seattle, WA)
- …product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their ... Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work...and closing large-scale technology projects for global customers - Experience migrating or transforming legacy customer solutions… more
- Coinbase (Olympia, WA)
- …organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, to evolve ... *What You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Coinbase (Olympia, WA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,... and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and… more
- Coinbase (Olympia, WA)
- …validate assumptions, and support data-driven decision-making. * * Experience in CX and Compliance analytics: *You've partnered with customer support and ... data solutions that improve operations, ensure regulatory accuracy, and enhance the customer experience . *Pay Transparency Notice:* Depending on your work… more
- NTT America, Inc. (Olympia, WA)
- …Years or 20, Discover Rewarding Journeys with Us!** The **SAP Commerce Cloud Senior Application Consultant** is responsible for working with clients and project team ... project delivery plan, applying knowledge of the requirements and past project delivery experience to help identify risks and prioritize tasks + Perform analysis of … more
- Amazon (Seattle, WA)
- …spearhead the development of a suite of scientific models designed to capture the CX signals to recognize unmet customer demand, identify high value selections ... recommendations tailored to individual Sellers' business objectives through agentic experience to drive adoption and facilitate growth. These insights and… more
- Datavant (Olympia, WA)
- …strategy. + ** Customer Advisory Board (CAB) Content:** Partner with the CX team on customer storytelling, narrative development, and event messaging. **What ... experiences to realize our bold vision for healthcare. **About the Role** The Senior Product Marketing Manager is responsible for defining the story of our products.… more
- Oracle (Olympia, WA)
- **Job Description** We're seeking an experienced Senior Manager to join Technical Engagement Service and focus on Oracle Applications (eg, ERP, HCM, SCM, CX ) and ... Strong integration background (API-first, event and batch), with practical experience using Oracle integration/services - Deep understanding of enterprise security,… more
- Oracle (Olympia, WA)
- …within the customer service domain as part of the Fusion CX Service product team. This includes developing intelligent, autonomous agents that enhance service ... will lead a high-performing product team, collaborating closely with Engineering, User Experience , Sales, Marketing, Services, and Customer Success to deliver… more
- Amazon (Seattle, WA)
- …product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their ... Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work...roadmap. Our team is at its best when a customer is thinking big and needs specialized experience… more