- Amazon (Seattle, WA)
- …product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their ... Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work...roadmap. Our team is at its best when a customer is thinking big and needs specialized experience… more
- Coinbase (Olympia, WA)
- …patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy ... internal and external stakeholders (engineering, data science, product, compliance, legal, CX , etc.) to translate business requirements into actionable objectives *… more
- Qualtrics (Seattle, WA)
- …Resume** + 6+ years of experience in event marketing, preferably within SaaS, CX , or customer support technologies. + Experience working closely with ... Experience Design, Engineering) and GTM (Marketing, Sales, Services, Customer Success) organizations. **Our Team's Favorite Perks and Benefits** + Culture:… more
- Amazon (Seattle, WA)
- …timeframes. Collaboration and Team Management: 1. Manage partner relations, performance and customer experience , set objectives and success criteria, and drive ... anticipate and resolve bottlenecks and make tradeoffs. 2. Conduct customer research, identify gaps in product/ experience offering,...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of… more
- Coinbase (Olympia, WA)
- …Chatbot (ie akin to an agent-facing Chatbot) * You will partner closely with CX , including senior leadership, to land massive impact company-wide *What we look ... strong relationships across a wide variety of stakeholders * Experience navigating and influencing senior leadership across...experience in a technical role). * Must have experience in CX , AI/ML, and ideally automation-related… more
- Amazon (Seattle, WA)
- …- Deliver Amazon Business Documents. - Own end-to-end product lifecycle including customer engagement, Amazon Business Docs product requirements, CX design, ... the long-term product strategy and vision to meet emerging customer needs, and the feature design and technical approach...technology decisions and strategy related to a product - Experience working with and influencing senior level… more
- Travelers Insurance Company (Olympia, WA)
- …are looking for a passionate and results-focused leader to join the Enterprise Customer Experience Journey Analytics team. This role is an exciting opportunity ... of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment....to build and transform world class customer experiences across Travelers and drive measurable results by… more
- ManpowerGroup (Redmond, WA)
- …team. As a Program Manager, you will be part of the Customer Experience Strategy and Insights team supporting the Senior Director. The ideal candidate will ... Our client, a leading organization in customer experience strategy, is seeking a...**18 Month Contract** **What's the Job?** + Support the Senior Director of CX Strategy and Insights… more
- Synchrony (Seattle, WA)
- …demonstrate SYF's ability to understand and meet our client's and customer 's needs through technology-driven and innovative solutions in partnership with Product ... other cross functional teams. This leader will have strong communication skills, experience working in a matrixed environment with clients and technical development… more