- Amazon (Arlington, VA)
- Description We are seeking an exceptional Customer Value Lead for the AWS Customer Success Center of Excellence (CS COE) to architect and implement value ... - Experience with cloud technology adoption and value realization patterns - Experience working with partners to drive customer outcomes - Experience … more
- Amazon (Arlington, VA)
- …and automation leads, and scaled cross-functional services teams to improve the customer experience in campaign management and optimizations effectively. You ... Amazon's largest & most strategic advertising customers. As a Sr . Program Enablement Lead , you will work...a cross-functional team that specializes in creating the smoothest experience for our internal stakeholders and advertisers to scale… more
- Wolters Kluwer (Richmond, VA)
- …systems. + ** Customer Advocacy Expert:** Leading advocacy for customer experience enhancements. + **Executive Collaboration:** High-level collaboration with ... **About the Role:** As a Customer Success Lead , you will be...feedback. + Collaborate with C-suite executives to refine overall customer experience strategy. + Maintain and enhance… more
- Amazon (Arlington, VA)
- …* Managing prioritization and trade-offs to ensure delivery of a great customer experience . * Anticipating and resolving strategic issues that impair ... Talent Acquisition (TA) Tech team is searching for a Sr Product Manager - Tech to build innovative experiences...and help people launch successful careers. This role will lead technical projects that improve customer experiences… more
- Capital One (Mclean, VA)
- Sr . Business Manager - SBB Mass Market M&A...our digital business, and maintaining a best in class customer experience . In this role, you will ... **Summary:** As a Sr . Business Manager within SBB, you will apply your...other associates to develop business strategy and deliver seamless customer experiences. **General Responsibilities:** + Strategic leadership: Develop business… more
- Verint Systems, Inc. (Richmond, VA)
- …Experience working both independently and within a team as a team member and team leader + Voice of Customer /CX experience with multiple types of visitor ... global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity...Learn more at www.verint.com. **Overview of Job Function:** The Sr . Client Analyst is responsible for survey design, data… more
- Amazon (Arlington, VA)
- …experience - Experience turning ambiguous ideas into products - Excellent customer experience intuition to translate customer needs into crisp, ... detailed product requirements - Ability to make trade-off decisions between customer experience and time-to-market - Experience with cloud services and/or… more
- Verint Systems, Inc. (Richmond, VA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... while also serving as a subject matter expert for customer implementation and cloud platform support. This Sr...come up + Work with Team Technical Architect and Lead to define, document, and communicate coherent feature design… more
- V2X (Springfield, VA)
- … Military Planner, Scenario Development Team Lead , Quality Assurance Advisor, Senior Quality Analyst, Sr . Level Consultant. + Demonstrated experience ... and proposing innovative solutions to resolve technical and related issues + Customer Service experience in federal and or intelligence community. +… more
- Amazon (Arlington, VA)
- …and program portfolio based on customer need, and ensuring compelling customer experience and product offers. This requires: - Data-driven analysis to ... solve complex business problems and ability to make trade-off decisions between customer experience and time-to-market - Bachelor's degree in computer science… more