- Capital One (Mclean, VA)
- …oversees the development and implementation of strategies, tools, and technologies to balance customer experience with fraud risks and losses. As a Senior ... Senior Business Analyst, Commercial Fraud Strategy **Summary:** The...improvements in fraud risk by connecting drivers of future customer trends to historical behavior, testing hypotheses using rigorous… more
- Mass Markets (VA)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Oracle (Richmond, VA)
- …dedicated to advancing AI-powered speech technologies, including state-of-the-art Automatic Speech Recognition (ASR), Text-To- Speech (TTS), Speech ... Architect, train, and fine-tune large-scale deep learning models for speech recognition , synthesis, and translation components. Deliver state-of-the-art… more
- Oracle (Richmond, VA)
- …Instructors to understand and manage the customer 's expectations. **Responsibilities** The Senior Knowledge Leader will be expected to: + Provide domain, ... their beneficiaries, our Nation's Veteran's, American Indians, and Alaska Natives. A Sr . Knowledge Leader is an experienced solution consulting professional who… more
- Capital One (Mclean, VA)
- Senior Lead Platform Engineer (Global Payment Network) **Do you love building and pioneering in the technology space? Do you enjoy solving complex technical ... who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are...be regularly worked. Chicago, IL: $175,500 - $200,300 for Sr . Lead Platform Engineer McLean, VA: $193,000… more
- CARMAX (Richmond, VA)
- …into highly visible, mission-critical capabilities that drive CarMax's iconic customer experience . **Essential Responsibilities:** + Identify new opportunities ... _Senior Technology Manager, AI_ _& ML_ is a key leader in providing reliable and scalable machine-learning capabilities across...to continuously improve what we do and ensure our customer experience is the best it can… more
- Amazon (Arlington, VA)
- …leveraging cloud to increase security and resilience, fuel innovation, and amplify customer experience . The Finance, Administration, Cybersecurity, & Tax (FACT) ... to discuss modernizing systems that achieve efficiencies, improve insights, and transform customer experience . - Identify business trends and industry challenges… more
- Oracle (Richmond, VA)
- …natural language processing (NLP), Natural Language Understanding (NLU),Time Series, Automatic Speech Recognition (ASR), Machine Learning (ML), and Computer ... and find new ways of optimizing risk, profitability, and customer experience . Conversant on ethical problems in...lines of businesses. Work with engineering, product management and senior management to set direction for Oracle's AI efforts.… more
- Oracle (Richmond, VA)
- …Engineering** org is an exciting new group focused on the intersection of customer experience and support operations, and are leading the modernization and ... impact designing and building innovative new systems to power our customer 's business critical applications. **Technical Operations and Support (TOS) Platform… more
- TD Bank (Vienna, VA)
- …the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all ... of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more