- Navient (Richmond, VA)
- …+ Experience developing marketing plans that balance financial objectives and customer experience goals + Expertise in audience segmentation and targeting ... our mission, read more below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of Performance… more
- SHRM (Alexandria, VA)
- …items and new product incubation. The role partners closely with the Member and Customer Experience team to ensure seamless delivery and alignment across all ... work preferred + Demonstrated ability to scale operations while enhancing customer /member experience . + Exceptional leadership, communication, and executive… more
- General Dynamics Information Technology (Falls Church, VA)
- …responds to management direction, and solicits feedback to improve. + Must have customer service experience as this position will require candidate to engage ... (RHCE) | Red Hat - Red Hat, CompTIA Security+ CE | CompTIA - CompTIA ** Experience :** 5 + years of related experience **US Citizenship Required:** Yes **Job… more
- Capital One (Mclean, VA)
- …to making decisions, managing risk, detecting fraud, and delivering intelligent and personalized customer experiences. We are seeking a senior Product Manager to ... Senior Product Manager, Enterprise Model Platform (EMP) Training...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- Oracle (Richmond, VA)
- …dedicated to advancing AI-powered speech technologies, including state-of-the-art Automatic Speech Recognition (ASR), Text-To- Speech (TTS), Speech ... design, implement, and evaluate deep learning models and algorithms for speech recognition , synthesis, translation, and conversational AI applications. +… more
- Oracle (Richmond, VA)
- …environments. The team is focused on enhancing these core capabilities and improving customer experience . We're looking for hands-on engineers with expertise and ... Support Digital Assistant. These services are cornerstones of the Customer experiences offered by OCI and offer a wide...can have significant technical and business impact. As a Senior Software Engineer, you will own the software design… more
- Capital One (Mclean, VA)
- Senior Lead Software Engineer, Full Stack...be regularly worked. McLean, VA: $225,400 - $257,200 for Sr . Lead Software Engineer Richmond, VA: $204,900 ... marrying data with emerging technologies. As a Capital One Senior Lead Software Engineer, you'll have the...- $233,800 for Sr . Lead Software Engineer Candidates hired to… more
- Cardinal Health (Richmond, VA)
- …+ Leads customer facing video conversations and escalations to improve overall customer experience . + Drives process innovation for customer (s) through ... and employee travel & expense. **_Responsibilities_** + Conducts proactive research, customer and supplier inquiries and dispute resolution all with a concentration… more
- Oracle (Richmond, VA)
- …+ Ensure product and service release quality is consistent with Oracle customer experience and operational excellence standards. + Ensure resource requirements ... margins, and a durable competitive edge. We are looking for a Senior Technical Program Manager (TPM) , with distributed systems and mission-critical cloud-scale… more
- SHRM (Alexandria, VA)
- …and external stakeholders with vendors and across departments including Accounting, Customer Experience , IT, eCommerce, Business Intelligence, Enterprise and ... event technology, accessibility, accommodations, and other logistics. Driven by top-notch customer service, the Senior Specialist remains calm under pressure,… more