- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Capital One (Richmond, VA)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... and guidance. While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing… more
- Capital One (Mclean, VA)
- Senior Manager , Data Scientist - US Card (Generative AI Systems) Data is at the center of everything we do. As a startup, we disrupted the credit card industry ... generative AI-based solutions for dialogue, text summarization, reading comprehension, speech recognition , image/document processing as well as time-series… more
- Capital One (Mclean, VA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- The Cigna Group (Richmond, VA)
- …and integration with CRM or contact center platforms. + Familiarity with speech recognition , natural language processing and secure voice authentication. + ... ability to translate business objectives into technology-driven solutions that enhance customer experience . + Strong understanding of compliance and security… more
- Capital One (Mclean, VA)
- …and professional opportunity. Capital One is seeking an energetic, self-motivated Technology Senior Manager with experience evaluating and analyzing ... Senior Tech Audit Manager - Global Payment...be regularly worked. Charlotte, NC: $175,500 - $200,300 for Sr . Manager , Cyber Risk & Analysis Chicago, IL:… more
- Capital One (Richmond, VA)
- …case trackers. + Experience with CI/CD products like Jenkins, Harness. + Prior experience as a customer success manager . _At this time, Capital One ... of each line of committed code. As a Product Manager on the Developer Experience team, you'll...+ Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives +… more
- Capital One (Richmond, VA)
- Senior Manager , Product Management, Associate Experience Product **Job Description** Capital One is a technology-driven and customer -focused company ... experiences for our customers. As a Senior Manager Product on the Associate Experience team,...role is integral to driving technology innovation and better customer experience at Capital One. **Specific… more
- Capital One (Mclean, VA)
- …and delivering intelligent and personalized customer experiences. We are seeking a senior Product Manager to join the Enterprise Model Platform (EMP) team to ... Senior Product Manager , Enterprise Model Platform...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- Coinbase (Richmond, VA)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more