- Cayuse Holdings (Springfield, IL)
- …and predictive analytics, the Reporting & Analytics Lead provides actionable insights on customer behavior, operational performance, and workforce productivity. ... **Overview** The Senior Reporting & Analytics Lead will leverage data...operational procedures, technology platforms, and training programs using data insights . + Deliver ongoing analysis of customer … more
- CVS Health (Springfield, IL)
- …and every day. **Position Summary** CVS Health is looking for a ** Sr . Workday Technical-Functional Expert** (with **Payroll** and **Absence** expertise) to join our ... ways of approaching business. + Developing project plans designed to address customer needs and available team resources. + Partnering with Product Manager… more
- Coinbase (Springfield, IL)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... the intersection of product and support to transform the customer experience. We're hiring a Program Manager ,...the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a… more
- NTT America, Inc. (Springfield, IL)
- …growth. + Contribute to the company's overall business strategy by providing customer insights and feedback that inform product development and go-to-market ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...satisfaction, retention rates, NPS, and overall health. + Present insights and recommendations to senior leadership, using… more
- PNC (Chicago, IL)
- …seeking to transform its Retail Lending business, and as a Product Manager , Group Manager , you will serve as a senior leader in this journey. You will lead ... database structures and actionable roadmap * Develop, communicate and socialize the Customer Management roadmap with partners and Senior Leadership; maintain a… more
- Crate & Barrel (Northbrook, IL)
- …(VOC) program, transforming complex customer feedback and data into actionable insights and high-impact business strategies. The CX Manager will lead ... an inclusive mindset to join our team as a Manager , Customer Experience. The Customer ...initiatives across the organization, and present compelling narratives to senior leadership to drive meaningful improvements in customer… more
- Sprinklr (IL)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...unify data, break down silos, and act on real-time insights . Today, 1,900+ enterprises and 60% of the Fortune… more
- Zurich NA (Schaumburg, IL)
- …the** ** Senior or AVP Claims Professional** **Level.** **The hiring manager will determine the appropriate level based upon the selected applicant's experience ... Senior Professional Liability Claims (Attorney), Claims Construction 128423...potential to the appropriate internal teams for further investigation. ** Customer Service & Communication:** + Deliver exceptional customer… more
- CenterWell (Springfield, IL)
- …partners to prioritize features that drive value. + Value Creation: Translate customer insights and business needs into requirements, ensuring measurable ... caring community and help us put health first** The Senior Product Owner - Clinical Referral and Specialty Care...with multiple stakeholder groups. + Expertise in Voice of Customer methodologies and translating insights into tangible… more
- Crate & Barrel (Northbrook, IL)
- …a driven professional with an inclusive mindset to join our team as a Senior Analyst, Digital Marketing. The Senior Analyst, Digital Marketing drives strategic ... supporting data-driven optimization of traffic, sales, lead generation, and customer development across all digital touchpoints. This is an...on Fridays. A day in the life as a Senior Analyst, Digital Marketing + Lead the implementation, delivery,… more