- Huntington National Bank (Chicago, IL)
- Description Summary: The Senior Card Product Manager leads the efforts to expand and optimize our consumer credit card portfolio. This role is critical in ... experimenting with new ideas, analyzing the results, and leveraging valuable insights to differentiate customer experience and drive product improvements.… more
- Cisco (IL)
- …reach new heights with a team that has your back. Role Summary As the Senior Manager of Data Engineering on the larger Marketing Operations and Analytics Team, ... include the following: Marketing attribution model evolution, ROI measurement refinements, advancing insights on how we can design the most effective marketing mix… more
- Qualtrics (Chicago, IL)
- …that align to client objectives, strategic goals, maximizing client value + Leverage customer usage data to deliver actionable insights & recommendations + ... who think that's work worth doing. **Analyst, Technical Success Manager - Managed XM** **Why We Have This Role**...build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity… more
- Ford Motor Company (Springfield, IL)
- …world moves? Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, ... customers need? How does this vary by persona? By customer segment? By region? + How should these needs...to understand what is possible from a data, controls, insights , etc. standpoint and to align on joint roadmaps… more
- CVS Health (Springfield, IL)
- …implementing new growth strategies** **Partnering cross-functionally to identify colleague and customer needs and develop solutions and tactics to drive growth** ... our workflow and patient experience** **Simplifying complex datasets and identifying actionable insights that drive value** **This job might be for you if:**… more
- Commvault (IL)
- …experienced in diving deep into data to find meaningful trends and insights that drive optimization decisions. You have direct experience in campaign management ... ABM platform, Sendoso, etc. + Leverage GenAI tools for real-time insights , content generation, and campaign personalization + Collaborate with cross-functional teams… more
- Walmart (Belvidere, IL)
- …mindsets practical experience Creates strategic leadership partnerships with the General Manager Assistant General Manager and Process Improvement Manager ... Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities… more
- Broadcom (Lisle, IL)
- …provide details that identify issue trends, corrective actions, and training opportunities based on customer SR data. What is the leadership like for this role? ... customer retention rate of 90% or above, identify SR trends and create action plan(s) as required, and...insights . Update internal records regularly with the latest customer actions, priorities, and sentiment for leadership perusal. +… more
- CVS Health (Northbrook, IL)
- …**What you'll do:** _Proactive Insights :_ + Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify actionable market insights for ... responsible for monitoring and providing actionable voice of the customer insights to our Digital product team...insights for Experiences across the Digital enterprise. The Manager , Digital CEM will utilize both qualitative and quantitative… more
- BMO Financial Group (Chicago, IL)
- …and collaborative individual to help accelerate the use of AI across our customer service and implementation organization. In this role, you'll lead initiatives that ... bring AI-powered solutions to life-enhancing customer experiences, improving operational efficiency, and enabling smarter decision-making. You'll work closely with… more