- American Express Global Business Travel (New York, NY)
- …of the program, anticipating their needs, and providing an elevated level of customer service . + Master organizer to orchestrate logistics with finesse, ensuring ... make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive...mastermind behind some of our most talked-about events, gaining recognition for your outstanding skills and creativity. You will… more
- JPMorgan Chase (New York, NY)
- Are you excited to provide best in class client experience to our customer base, do you drive execution effectively and you enjoy taking on ownership of clients and ... Credit (SBLC) offering. You will provide consistent, high quality service to ensure excellent client experience. You will take...set up. + Set expectations around product delivery and help our customers with the Letter of Credit execution… more
- Justworks (New York, NY)
- …leadership team. This is a senior individual contributor role, reporting to the Sr . Manager of Customer Retention. Your Success Profile What You Will Work On ... Customer Retention Program Manager New York, New York...insights. + Collaborate with cross-functional partners to address product, service , or experience gaps that impact retention. + Partner… more
- Capital One (New York, NY)
- …a Lead UX Designer to join our AI and ML Design team to help lead our effort of delivering GenAI-powered experiences for Capital One associates and customers. ... and business teams across lines of business to uncover customer and business needs for GenAI-powered experiences - then...enhance product experiences + Engaging in portfolio prioritization to help set the strategy and product road map for… more
- Capital One (New York, NY)
- …state-of-art, generative AI-based solutions for dialogue, text summarization, reading comprehension, speech recognition , and image processing. We partner with ... across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. **Team… more
- Highmark Health (Albany, NY)
- …regardless of the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, ... confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned....probing and/or open and closed ended questions that will help in issue resolution in a conversational manner with… more
- City of New York (New York, NY)
- …C&E is staffed by two attorneys, four paralegals, an analyst supervisor, ten analysts, a customer service aide, and an intake specialist, and is headed by an ... 63,000 residential units that are now rent-stabilized. As the Customer Service Representative, you will directly assist...accessing the HPDInfo system to generate document checklists; - Help with data entry, generally, and inputting data into… more
- Sharecare (Albany, NY)
- …oriented + Strong understanding of business goals and standards for customer service + Ability to communicate effectively with senior management and other ... by consulting with stakeholders and using needs assessments + Attend to escalated customer service issues and ensure effective and long-term problem resolution +… more
- Capital One (New York, NY)
- …team. The EPX.xd team works closely with internal Enterprise products designed to help improve associates' experience to enable them to perform their jobs more ... Planning + Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and… more
- Capital One (New York, NY)
- …Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier ... Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into...the product experience + Engaging in portfolio prioritization to help set the strategy and product road map for… more