- Amazon (New York, NY)
- …serving high-tech clients on go-to-market topics - Experience engaging and influencing senior customer executives, technologists and/or partners to solve complex ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Justworks (New York, NY)
- …+ 4 year degree or equivalent work experience + 3+ years managing a customer service team, preferably in the health insurance, employee benefits, or financial ... and needs from our customers and their employees to help Justworks improve. We are looking for a hands-on...skill with mentoring and coaching Proficiency with CRM and customer service communication platforms + Experience identifying… more
- The Hertz Corporation (Albany, NY)
- The ** Customer Operations Manager** focuses on the front-of-the-house processes, customer service , and maximizing revenue as a leader on the Customer ... and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a...**What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality… more
- City of New York (New York, NY)
- …the facility has all the current literature and messaging to meet their needs, customer service and language access raining to ensure that the public's needs ... are adequately met. - Support the facility with professionalism, excellent customer service and relationship management. - Work in conjunction with the Bureau's… more
- Wolters Kluwer (Albany, NY)
- **About the Role:** As a Customer Success Lead, you will be recognized as a top expert in operational and administrative processes, handling the most complex and ... high-impact customer tasks within the organization. You will serve as...analytical skills. + **Expert Technical Proficiency:** Comprehensive and deep product/ service knowledge. + **CRM Expert:** Masterful use and strategic… more
- City of New York (New York, NY)
- …Safety's new Zerega facility. They will assist with operational efficiency and customer service by providing effective communication between operators, staff and ... will provide comprehensive front-end administrative support at the facility, ensuring exceptional customer service and efficient operations. - Serve as the… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their...systems. * Prepare and give business reviews to the senior executive management team. * Participate in complex contract… more
- Teradata (Albany, NY)
- … relationship management experience, particularly with executives and decision makers at a senior level ( Sr . Director/ VP+). **What You'll Bring** + Awareness ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Datavant (Albany, NY)
- …good internal and external relationships through passion, empathy, and hard work + Help create a company-wide culture of customer -centricity **What You Bring To ... realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business… more
- Bassett Healthcare (Cooperstown, NY)
- …Evaluation Communication Organizing/Categorizing Records Accountability Critical Thinking Customer Service Reading/Writing/Comprehension Conflict Resolution ... projects across the Bassett Healthcare Network. Working under the supervision of senior project leadership, this role plays a key role in coordinating project… more