- Chenega Corporation (Arlington, VA)
- …as necessary for the development of individual resources as a team. + Ensure customer service excellence by monitoring tickets and reviewing customer ... national security and economic interests of our nation. SecuriGence is seeking a talented ** Customer Relations Manager** to help contribute to our success. Come … more
- Chenega Corporation (Arlington, VA)
- … service level agreements (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service level agreements (SLAs) ... escalated issues and implement long-term solutions. + Foster a customer -centric culture within the Help Desk team,...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Ameresco (VA)
- …and project teams to ensure smooth transitions from sales to implementation and help identify product or service improvements based on client feedback. + ... to net zero in the global energy transition. We are a trusted, full- service partner to public sector and government entities, K-12 schools, higher education,… more
- Amazon (Arlington, VA)
- …continually raise the bar and help achieve our vision: to be Earth's Most Customer -Centric Company. If this role is right for you, you will be excited about the ... and translate this into analysis requirements and identify meaningful insights that help Amazon improve our customer experience - Study Management: lead… more
- Amazon (Arlington, VA)
- …transformations. In the spirit of Amazon's building mentality, we're looking for individuals help drive customer innovation across a breadth of domains. This is ... the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the...will enable you to effectively represent AWS within a customer 's environment, and drive discussions with senior … more
- CACI International (Arlington, VA)
- …largest integrated personnel and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. ... system by Army end users. You will oversee other Help Desk Analysts and assist with day-to-day help...service desk processes and procedures and champion continuous service improvement initiatives to meet or exceed customer… more
- TEKsystems (Reston, VA)
- …strategic initiatives developing and delivering effective executive presentations. - Excellent customer service and negotiation skills. Must have the credibility ... capabilities. The incumbent is responsible for both strategic and tactical interface with Sr level management from all areas of the company to provide solution… more
- Humana (Richmond, VA)
- **Become a part of our caring community and help us put health first** Humana is seeking an accomplished leader for the role of Director, Strategic Advancement in ... leader will play a pivotal role in supporting the Sr . Leader in the development, implementation, and execution of...initiatives. This role is a strategic position that will help shape the direction of the Leadership Team while… more
- Amazon (Arlington, VA)
- …customer benefits, and successful program completion * Experience engaging with senior customer executives, technologists and/or partners to solve complex ... and expand in the cloud. Our team empowers every customer to grow by providing tailored service ,...of AWS/ Amazon to our customers, you will proactively help solve the customer 's challenges through new… more
- Amazon (Herndon, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... them down to the essentials while building consensus across broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive… more