- Verint Systems, Inc. (Richmond, VA)
- … engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by ... goal of the Director is to drive profitable growth and maintain customer relationships with achievement of targeted financial metrics. The Director will be… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... scientific vision, driving innovation, and representing the company's AI capabilities to senior leadership at customer organizations while ensuring our solutions… more
- Amazon (Arlington, VA)
- …of the leading technologists around the world. - Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as ... technologies? Do you want to be part of a customer facing technology team helping to ensure the success...wide range of customers. You will work hand-in-hand with senior stakeholders on opportunities to improve our operational practices,… more
- Amazon (Herndon, VA)
- …Alexa Preview Team to help build the future of Amazon's cloud-based voice service and Echo devices. This role will focus on designing mechanisms for collecting ... customer feedback, executing those for Alexa and Echo products,...user feedback. You will be presenting our output to senior leadership to build consensus on how Alexa teams… more
- Amazon (Herndon, VA)
- …OTT or Internet Service Provider. . Quick and clear network strategy recognition in order to provide optimal results for the company. . Experience interacting ... commercially savvy Network Infrastructure Business and Vendor Developer to help grow and scale one of the world's largest...existing vendors, new vendors, as well as the AWS service teams and internal customers to build and design… more
- Chenega Corporation (Lorton, VA)
- …capabilities that strengthen our capacity for shared knowledge and mission-focused service to our customers. Summary: TheSecurity Manager advises staff, managers, ... collateral personnel security clearance requirements with the Defense Security Service . + Coordinate additional security requirements, such as Polygraphs, National… more
- Citizens (Glen Allen, VA)
- …+ Ability to coach, mentor, and develop staff, especially in compliance and customer service + Strong collaboration skills across departments (eg, claims, legal, ... If so, consider joining Citizens Bank's Home Mortgage Loss Mitigation management team and help lead our team to Operational Excellence. Leading a team of about 15… more
- General Dynamics Information Technology (Radford, VA)
- …aspects of performance are data security, innovation solution, and provide best-in-class customer service to Joint and Department of Defense (DoD) warfighters. ... Description:** At GDIT, people are our differentiator. You will help ensure today is safe and tomorrow is smarter....Technology (IT) Service Operations and Delivery, 24/7 Service Desk Operations, Customer Training, Data Center… more
- TEKsystems (Arlington, VA)
- …more complex engagements. The Engagement Manager provides ownership of customer expectations, delivery assurance of application services deliverables, and all-around ... a business case, to gather business requirements, and translate them into a customer solution when required. * Experience leading waterfall style and Agile based… more
- Red Gate Group (Arlington, VA)
- …special operations programs in the Department of Defense. As a trusted advisor to senior leaders, you will help shape and refine policy across the lifecycle ... The Red Gate Group, founded in 2006, is a Service -Disabled Veteran-Owned Company based in Chantilly, VA. As an SDVOSB, the Red Gate Group has established a… more