- Steampunk (Mclean, VA)
- …**Qualifications** **Qualifications** + 4+ years of experience in human centered design, service design, and/or customer experience design + 4+ years of ... and innovation workshops for a range of government audiences, from senior leaders to front-line implementers, utilizing human-centered methods, tools, and best… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... team. In this role, you'll orchestrate critical business programs that accelerate customer adoption, enable our global field teams, and drive revenue growth for… more
- Capital One (Mclean, VA)
- …industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering ... experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine… more
- Amazon (Arlington, VA)
- Description Amazon Just Walk Out as a Service (JWOS) delivers solutions to our Retail Customers to simplify and improve the shopping experience. Our enterprise-ready ... with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying JWOS best practices, you will distill … more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... trusted partner in the industry. We are seeking a dynamic and visionary Senior Vice President (SVP) to drive strategic leadership and operational excellence within… more
- Atrium Hospitality (Hampton, VA)
- …Time management + Conflict resolution + Food safety knowledge + Team collaboration + Customer service excellence + Problem-solving + Attention to detail + Staff ... deliver high-quality service consistently. + We expect you to handle customer inquiries and complaints with professionalism and tact. + You should ensure… more
- GCG (Richmond, VA)
- …+ As part of our Data Center Solutions team, you won't just inherit a customer list-you'll help build and shape a business. We're standing up a high-impact, ... and roadmap development + Grow your career as you help expand a business line with immense market potential...GCG portfolio + Serve as the voice of the customer internally to influence product development, service … more
- TEKsystems (Reston, VA)
- …of time. - Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers within set expectations ... societies. 10 Acts as a mentor for junior and senior team members. Qualifications To perform this job successfully...Must be able to effectively communicate and provide positive customer service to every internal and external… more
- Chenega Corporation (Springfield, VA)
- …support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. + Good problem-solving skills; ... + Communicate the status of the operational infrastructure. + Provide briefings to senior leadership on the status of the IT enterprise. + Prepare and deliver… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …of assessing programmatic and technical options against user requirements. Communication and Customer Service + Enhance oral and written communication skills for ... technical issues + Milestone: Successfully troubleshoot a simulated system problem Week 8: Customer Service , Feedback & Final Project + Develop skills in… more
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