- CACI International (Sterling, VA)
- …implementing, and maintaining quality assurance procedures within the IT Service Management (ITSM) framework, focusing on network request fulfillment. ... request fulfillment processes to ensure compliance with ITSM best practices and customer policies. + Analyze quality metrics and key performance indicators (KPIs) to… more
- Compass Group, North America (Norfolk, VA)
- …+ Strong background in leadership roles with exposure to contract/budget management, customer service , people development, food services, negotiations, etc. + ... Responsibilities: + Leads a diverse team to provide outstanding service + Drives self and team towards building positive...representative /brand ambassador of the Flik ISD team to senior clients in territory, and acts as point of… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... a team to deliver results. The Construction Manager will serve as Amazon's representative and direct point of interface with Developers and General Contractors, as… more
- CACI International (Arlington, VA)
- …issues are resolved using comprehensive enterprise applications solutions. Work with senior managers to identify and solve functional area issues, design solutions, ... from functional users and subject matter experts + Translates customer requirements into a best fit within the application,...Administration, Time and Labor, Talent Acquisition/Recruiting, Workflow and Self Service + Must be a team player and be… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital ... recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and… more
- CACI International (Herndon, VA)
- …and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS field ... of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program for our AFNet-S WITO Award. **Skill...Linux Administrator + Security Administrator + Tanium Administrator - Senior + Tanium Administrator + Tanium Engineer + Tenable… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …all environments. Establish and orchestrate bridge calls with emphasis on restoring service to users as quickly as possible, facilitate and troubleshoot toward ... maintain Standard Operating Procedures, Technical User Guides, Troubleshooting Guides, and Customer Contact Database. Conduct quarterly reviews of all documents. 8)… more
- RTX Corporation (Richmond, VA)
- …compliance frameworks, and agile operating models. This role reports directly to the Senior Director of Cyber Architecture, and is one of four peer leaders ... Partner with CSA and Enterprise Architecture leadership to standardize service delivery, enable architecture governance, and contribute to enterprise-wide… more
- Jacobs (Arlington, VA)
- …have essential multi-discipline team representation and be self-motivated, well organized, and customer focused. This position will be working with our Federal group ... as an owner's representative on exciting projects. The Interior Designer shall provide...and leasing of large and complex construction projects. The Senior Interior Designer shall participate in the design and… more
- RTX Corporation (Arlington, VA)
- …the ability to manage and prioritize multiple tasks, and dedication to customer service + Strong time management, prioritization, analytical and organizational ... Manager to join our BBN Global Trade team working with our Global Trade Senior Manager and Empowered Official. Global Trade plays a critical role in the successful… more