- Amazon (Culver City, CA)
- …services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not ... within a specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *...in detail. A day in the life As a Sr . Customer Success Mgr, a… more
- SAP (Palo Alto, CA)
- …program designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...Do** As a CSM within the SAP Academy for Customer Success , you will be responsible to:… more
- MongoDB (Los Angeles, CA)
- …Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- DataVisor (Mountain View, CA)
- …culture is open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve ... + 5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech, banking, payments, or e-commerce industries… more
- Amazon (San Diego, CA)
- …on Seller External Relations is seeking an experienced, entrepreneurial, high-judgment, results-oriented, Customer Success Manager for a dynamic role that ... ability to earn trust and influence cross-functional teams without authority, a customer -centric and creative mindset and strong analytical and writing skills are… more
- NVIDIA (Santa Clara, CA)
- We are looking for a strategic Senior Customer Success Operations Manager to lead scalable customer insights initiatives that inform adoption ... intelligence needed to power decisions across the business. Partner with Customer Success , Sales, Product, Partner, and Operations teams to explore insights,… more
- DocMatter Inc. (San Francisco, CA)
- …Our goal is to bring our innovative platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for ... implementing and supporting these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities + Executive Relationship… more
- Datavant (Sacramento, CA)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our...+ Proven ability to build deep, trust-based relationships with senior stakeholders + Skilled at expanding relationships beyond direct… more
- Amazon (Santa Clara, CA)
- …SWAT team focused on AWS's most critical customers, reporting directly to the Head of Customer Success for AWS Supply Chain. This is an excellent opportunity to ... their expectations, identify and remove barriers to adoption. Conduct customer briefing and use the customer feedback...from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- EBSCO Information Services (Sacramento, CA)
- …end-to-end technical implementation process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding the overall ... us to help make an impact. **Your Opportunity** The Senior Implementation Manager is responsible for overseeing...and budgets to ensure project milestones are met. Consult Customer Success Manager on key… more