- Broadcom (Reston, VA)
- …provide details that identify issue trends, corrective actions, and training opportunities based on customer SR data. What is the leadership like for this role? ... success . You will build strong relationships with the customer (s) and various internal teams, with frequent collaboration across...customer retention rate of 90% or above, identify SR trends and create action plan(s) as required, and… more
- Marriott (Mclean, VA)
- …The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells ... each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related… more
- Ameresco (VA)
- …selling performer working in the municipal or K12 market with proven sales success . An experienced K12 School Superintendent, Business Manager or Municipal ... the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers. Ameresco is actively seeking a talented and highly… more
- Coinbase (Richmond, VA)
- …to shape the future of analytics as we integrate LLMs and AI-driven insights. Success in this role requires a mix of leadership, technical expertise, customer ... decision-making. * *Experience in CX and Compliance analytics: *You've partnered with customer support and compliance teams to build data solutions that improve… more
- CVS Health (Richmond, VA)
- …stakeholders, understanding their needs, addressing inquiries, and providing exceptional customer service. + Collaborate to understand plan sponsors' benefit ... impacting plan sponsors. + Collaborate with internal departments-including claims, customer service, and client management-to ensure effective issue resolution and… more
- CVS Health (Richmond, VA)
- …compliance, playing a pivotal role in guiding the organization's growth and success . Collaborates with sales to ensure robust understanding of products and value ... ensure product solutions drive competitive differentiation. - Collects and analyzes customer feedback, incorporating findings into the product strategy to create… more
- ServiceNow, Inc. (Vienna, VA)
- …seminars + Support the regional ServiceNow partner channels to drive an effective customer experience + Articulate customer success strategies (and losses) ... Solution Sales Executive that will be responsible for market success of ServiceNow's CX, Service Digital and Now Assist...focus on targeting your service automation message to specific customer needs and will focus on being a trusted… more
- IQVIA (Falls Church, VA)
- …brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated, ... drive measurable results - all without having to pick up the phone. Platform Success is a diverse group of problem solvers with boundless curiosity. Together, we… more
- GovCIO (Arlington, VA)
- …this job (https://careers-govcio.icims.com/jobs/4960/ senior - customer ... **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist) with an active...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- V2X (Springfield, VA)
- …+ The Senior Network Engineer also works directly with the customer 's IT Architecture and Engineering (A&E) team to consistently explore, investigate, research, ... integrity, respect, responsibility, and professionalism. We are hiring for a dynamic Senior Network Engineer - active TS/SCI clearance for our Systems Engineering… more