- Palo Alto Networks (Santa Clara, CA)
- …GenAI to complex Go-To-Market (GTM) business logic, automating workflows such as customer support processes and entitlement platforms. + Evaluation Frameworks: ... designing and developing multi-tiered applications in a rapidly growing company. As a Sr Principal AI Engineer, you will leverage your extensive experience to act as… more
- Palo Alto Networks (Santa Clara, CA)
- …identify technical problems, with a pointed focus on providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues,...quarterly business review. As part of the Prisma SDWAN support team, you will serve our customer … more
- Brookfield Properties (San Ramon, CA)
- …part of our team, we encourage you to apply. Job Description Overview: The ITSM Senior Support Analyst plays a critical role in delivering and maintaining a high ... of continuous improvement in IT Service Management. The ITSM Senior Support Analyst is responsible for delivering...in computer science or related specialty, or equivalent technical customer support industry experience + Experience in… more
- Palo Alto Networks (Santa Clara, CA)
- …**Your Experience** + Previous experience in at least one customer -facing technical support position as Senior Support Engineer or as Escalations ... we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Santa Clara, CA)
- …summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered for this… more
- Palo Alto Networks (Santa Clara, CA)
- …identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication… more
- Palo Alto Networks (Santa Clara, CA)
- …identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... As part of our US Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support , weekly reviews, root cause analysis… more
- DataVisor (Mountain View, CA)
- …is open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic ... You'll work cross-functionally with Product and Engineering teams to advocate for customer needs and support ongoing innovation. This role combines strategic… more
- Coinbase (Sacramento, CA)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer ...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- Enterprise Mobility (Truckee, CA)
- **Overview** The Customer Assistance Representative Sr (CAR Sr ) will provide a high level of customer service by assisting both internal and external ... face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on...old + Must have at least 2 year prior customer service retail or administrative support experience… more