- Amazon (Hawthorne, CA)
- …learning, growth, and increasing ownership over time. Role Context The team is migrating customer support data to a new, dedicated Redshift cluster as part of ... as Tableau and Amazon QuickSight, while also partnering with senior BI and Data Engineers to support ...established data governance, security, and access guidelines when handling customer support data * Support … more
- ITT (Valencia, CA)
- …close sales opportunities. **Leadership/ Supervisory Responsibilities** + Lead and manage the customer support team to ensure high-quality service delivery. + ... Develop and implement customer support strategies aligned with business goals...and format; the ability to effectively present information to senior management and customers **MATHEMATICAL/REASONING SKILLS** The incumbent should… more
- Comcast (Livermore, CA)
- …teams to enhance the customer experience + Help create and update customer support documentation and FAQs + Other duties and responsibilities as assigned ... We are seeking a motivated and detail-oriented intern to support both our Human Resources and Customer ...States-based college or university + Rising Junior or Rising Senior only (must have a graduation date between Winter… more
- Intuit (San Diego, CA)
- … Service & Support Expert: Demonstrated strength managing or working with customer support organizations and operations (direct or via BPO). + Change Leader: ... Assisted Services Growth team, you will be responsible for building and leading the customer experience practice to drive innovation in the way we attract and serve… more
- Verint Systems, Inc. (Sacramento, CA)
- …third-party integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and ... their Integrators to ensure long-term success for both the End- Customer and FSS. The Sr . Technical Consultant...with a regular communications cadence to the Verint FSS Customer Success Director, Sales Director and senior … more
- Google (Sunnyvale, CA)
- …measure the success of transformative Support systems initiatives across the entire customer support journey. As a Senior Systems Program Manager, you ... Senior Systems Program Manager, Cloud Support ...management, business operations, or strategy and operations within global customer support or contact center environment. +… more
- PNC (Pasadena, CA)
- …Relationship Management, Results-Oriented **Competencies** Accuracy and Attention to Detail, Customer Support Policies, Standards and Procedures, Decision Making ... opportunity to contribute to the company's success. As a Client Solution Specialist Sr within PNC's Corporate Banking organization, you will be based in Walnut… more
- Roche (Santa Clara, CA)
- …Roche, where every voice matters. **The Position** As a member of Global Customer Support you will be supporting on-market products, performing advanced ... or similar technical degree) and 5 years of relevant technical support experience ( customer -facing role and incorporating experience with troubleshooting… more
- The Walt Disney Company (Burbank, CA)
- …base: D Tools IT, but will also assist with additional teamwork, such as customer support and communications. This may include: + Technical Writing - creating ... and accessible repository. What you will be doing The Senior Knowledge Manager focuses on knowledge creation and strategy...that the portal is user-focused rather than service-focused. + Customer Support - Email, support … more
- Robert Half Office Team (Walnut Creek, CA)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... client in Walnut Creek, CA is seeking a contract-to-permanent Sr . Administrative Assistant. This role is 100% onsite. This...At least 3 years of experience in an administrative support role, preferably at a senior level.… more