- Trellix (Albany, NY)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix**...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- DoorDash (New York, NY)
- …into delightful experiences. Our team ensures a flawless delivery experience and provides customer support . This umbrella also focuses on fraud prevention and ... DoorDash platform. About the Role As part of the Customer Experience & Integrity (CXI) Design team ( Support...AI, and behavioral science. You will report into the Senior Design Manager for our Customer Experience… more
- S&P Global (New York, NY)
- …+ Experiencein aconsultative salesor a client facing role (inside sales, prospecting, sales support , customer support ) and in dealing with challenging ... **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The… more
- ThermoFisher Scientific (Grand Island, NY)
- … Sr . Manager, Field Service role will be responsible for delivering outstanding customer support for all North East Region accounts in the Americas Science ... Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** **Job Title: Sr . Manager, Field Service** **Requisition ID:** **As part of the… more
- Wolters Kluwer (New York, NY)
- …tools (reports, case studies, client references, etc.) to win and maintain customer support + Manage and nurture relationships with key decision-makers ... the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support , Enterprise Support , Research & Analytics,… more
- Oracle (Albany, NY)
- … Principal Consultant - SW/Srvcs/Tech - NetSuite Managed Services (ACS)** The Advanced Customer Support team of Oracle NetSuite Professional Services is seeking ... a senior -level consultant, ideally with Software, Services, or Technology verticals...growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created… more
- Verint Systems, Inc. (Albany, NY)
- …third-party integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and ... their Integrators to ensure long-term success for both the End- Customer and FSS. The Sr . Technical Consultant...with a regular communications cadence to the Verint FSS Customer Success Director, Sales Director and senior … more
- S&P Global (New York, NY)
- …the latest innovations in AI and automation as applied to operational execution and customer support teams. They will be expected to network externally across ... + Design, build and evaluate and implement tools and platforms that enhance customer support , service, success and operations. + Drive automation initiatives to… more
- NBC Universal (New York, NY)
- …encountering roadblocks. This role requires the combination of outstanding customer support capabilities and troubleshooting expertise. Responsibilities: + ... world. NBCUniversal's Cyber Defense team is seeking an experienced Sr eDiscovery analyst to join the Threat Engagement and...This role requires a balance of technical skill and customer engagement (Litigators and Outside Counsel) to navigate the… more
- Cardinal Health (Albany, NY)
- …+ Possesses an understanding of service level goals and objectives when providing customer support **_Qualifications_** + Bachelor's degree in related field, or ... chargebacks, billing, accounts payable and employee travel & expense. Customer Pricing Support is responsible for proactive research, customer and… more