- Coinbase (Albany, NY)
- …The CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and ... support to transform the customer experience. We're hiring a Program Manager, Coinbase One, to evolve Priority Support into a best-in-class offering and… more
- MongoDB (NY)
- …enabling you to bridge gaps and collaborate across design, engineering, marketing, sales, customer support , and users + Experience with Agile SDLC (Software ... to optimizing and seamlessly integrating systems that empower Marketing, Sales, and Customer Success teams, enhance operational efficiency, and elevate customer … more
- Amazon (New York, NY)
- …by the customer , and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with customer ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...to bring the deal to contractual closure, including briefing senior management and managing and coordinating all of the… more
- Wilson Language Training (Albany, NY)
- Senior Customer Success Manager **Department:** ...Our company is growing and looking to hire a Sr . Customer Success Manager (SCSM) to join ... our team. As an Sr . Customer Success Manager - Education Industry,...+ Contribute to the ongoing development and scalability of Customer Success processes and tools to support … more
- Nutanix (Albany, NY)
- … support for the team's objectives. **Your Role** + Develop and implement the customer financing program to support field sales teams in structuring deals. + ... seasoned finance professional with over 10 years of experience in customer financing (focus on subscription software preferred), strong relationship management… more
- Coinbase (Albany, NY)
- …strategy is to 1) start with automating two key areas with Agentic AI: Customer Support and Compliance, 2) incorporate learnings from this automation experience ... expected and fully supported. We're looking to hire a Senior Staff Software Engineer to join one of our...day 1 for us. We're laser focused on automating customer support and compliance processes today. This… more
- LinkedIn (New York, NY)
- …Product Operations Managers responsible for representing the voice of our customers/members and customer support & success teams. Our Business Platform R&D team ... needs of the team. LinkedIn is looking for a Senior Manager, Product Operations - Business Platform to scale,...user and license management, help centers, live chat and Support AI Agents, and customer support… more
- Confluent (Albany, NY)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At… more
- NTT America, Inc. (Albany, NY)
- …on contract renewals, contributing to negotiations and ensuring mutually beneficial terms that support both customer success and business growth. + Contribute to ... 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual contributor… more
- Wells Fargo (New York, NY)
- …ledger lines or expense accounts + Perform complex administrative, transactional, operational, or customer support tasks + Provide a high level of professional ... **About this role:** Wells Fargo is seeking a ** Senior Administrative Assistant** in Corporate & Investment Banking....support to managers in the areas of reporting, customer or business documentation + Interact with immediate Administrative… more