- Highmark Health (Albany, NY)
- …Description :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and provide evaluation and assistance of ... monitoring from the Command Center. **ESSENTIAL RESPONSIBILITIES:** 1. Forecast future Customer Service call volumes for daily, weekly, monthly, and annual time… more
- Amazon (New York, NY)
- …delivery teams to craft industry-specific programs that will serve the needs of the customer , and extend that use to other customers within the industry and related ... across a set of industry-specific needs. As a trusted customer advocate, the Generative AI Strategist will assess and...upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS… more
- PSEG Long Island (Melville, NY)
- …Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location ... databases, comprehensive reporting workbooks and various work management tools in support of department processes and goals. **Job Responsibilities** * Collect,… more
- Amazon (New York, NY)
- …and implementation best practices A day in the life * Reviewing customer requirements and technical challenges, focusing on opportunities to implement autonomous AI ... agent architectures that can transform business outcomes * Conduct customer business and technical enablement meetings to discuss how agentic AI solutions can solve… more
- Kyndryl (New York, NY)
- …of pay runs in alignment with global payroll calendars. + Manage and support Incident Management/RCA and employee Query Handling via My Kyndryl. + Support ... controls, data privacy regulations, and statutory payroll requirements. + Support internal and external audits by preparing and providing...if you are hired to work at a client, customer , or partner location, you may be required to… more
- Amazon (New York, NY)
- …new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We're looking for top architects, system and software engineers capable ... and presentations adapted to technical, business, and executive stakeholder - Provide customer and market feedback to product and engineering teams to help define… more
- Verint Systems, Inc. (Albany, NY)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... demos and developing innovative and tailored demos and solutions to support the company's global sales and presales organizations demonstration needs. Leveraging… more
- Amazon (New York, NY)
- …Startup Organization (SUP) team as GTM Executive GenAI Startups! We're seeking a customer -obsessed builder to join our Startup Organization (SUP) team as GTM GenAI ... strategic partnerships and effective GTM strategies. We work backwards from our customer 's most complex and business critical problems to build and execute… more
- Citigroup (Getzville, NY)
- …take part in routine monitoring of Operations related regulatory capital charges and customer reserve requirement pertains to net capital rule (15c3-1) and US ... customer protection rule (15c3-3), as well as other Citi...governance and oversight transformation (MCA, DCRM, EUC, etc.), and support role for all internal and external reg engagements.… more
- University of Rochester (Rochester, NY)
- …Strategizes with respective Category Manager to establish Procurement policies and support Procurement direction for University customers. + Focuses on process ... + Maintains a category-wide view of procurement to maximize value for the customer . + Establishes and maintains customer and supplier partnerships to identify… more