- UL, LLC (Austin, TX)
- …and growth Customer Experience: + Champion innovative and competitive customer experience support strategies by introducing fresh ideas and technologies ... Escalations Management: + Serve as the primary points of escalation for inquiries from senior members of the Technical Support teams related to the support… more
- Citigroup (Irving, TX)
- …Support Lead is responsible for overseeing the day-to-day operations of the customer data management application support team and ensure the stability, ... support the organization goals. **Responsibilities:** + Provide hands-on Level 3 support for customer data application, troubleshoot technical and functional… more
- HashiCorp (Austin, TX)
- …with the guidance of more senior team members. + Effectively triage customer support tickets and understand the difficulty of tickets being submitted + ... office once a week Reporting to the Manager, Designated Support Engineering, the Sr . Support ...Engineer will be a key member of the Global Support & Services organization and advocate for customer… more
- The Hertz Corporation (Austin, TX)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and agency correspondence)… more
- Palo Alto Networks (Plano, TX)
- …identify technical problems, with a pointed focus on providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues,...quarterly business review. As part of the Prisma SDWAN support team, you will serve our customer … more
- Palo Alto Networks (Plano, TX)
- …and identify technical problems, with a pointed focus of providing the best customer support in the industry. We're a fast-growing, immensely successful ... As part of our US Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support , weekly reviews, root cause analysis… more
- Palo Alto Networks (Plano, TX)
- …and identify technical problems, with a pointed focus of providing the best customer support in the industry. We're a fast-growing, immensely successful ... As part of our US Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support , weekly reviews, root cause analysis… more
- Palo Alto Networks (Plano, TX)
- …identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication… more
- Palo Alto Networks (Plano, TX)
- …identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication… more
- Palo Alto Networks (Plano, TX)
- …identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication… more