- Wolters Kluwer (Dallas, TX)
- …tools (reports, case studies, client references, etc.) to win and maintain customer support + Manage and nurture relationships with key decision-makers ... the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support , Enterprise Support , Research & Analytics,… more
- IBM (Austin, TX)
- …with the guidance of more senior team members. * Effectively triage customer support tickets and understand the difficulty of tickets being submitted * ... and innovation thrive. **Your role and responsibilities** As a Senior Support Engineer, you will report to... Engineer as a key member of the Global Support & Services organization and advocate for customer… more
- Oracle (Austin, TX)
- … Principal Consultant - SW/Srvcs/Tech - NetSuite Managed Services (ACS)** The Advanced Customer Support team of Oracle NetSuite Professional Services is seeking ... a senior -level consultant, ideally with Software, Services, or Technology verticals...growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created… more
- Intuit (Plano, TX)
- …strategy** is strongly preferred. + Deep understanding of **SaaS platforms** , customer support systems, and customer success best practices. ... **About the Role** We're looking for a **highly technical, customer -obsessed Senior Manager** to lead a team...as a technical authority and escalation point for complex customer and support issues. + Work hands-on… more
- CBRE (Austin, TX)
- Sales Support Sr Coordinator Job ID 237504 Posted 11-Sep-2025 Service line Advisory Segment Role type Full-time Areas of Interest Administrative, Customer ... States of America About the Role: As a CBRE Sales Support Coordinator, you will provide advanced administrative support to a large office. This job is part of… more
- Verint Systems, Inc. (Austin, TX)
- …third-party integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and ... their Integrators to ensure long-term success for both the End- Customer and FSS. The Sr . Technical Consultant...with a regular communications cadence to the Verint FSS Customer Success Director, Sales Director and senior … more
- SpaceX (Bastrop, TX)
- …competing priorities + Familiarity with existing Starlink products, services and customer support systems/processes ADDITIONAL REQUIRMENTS: + Must be available ... Sr . Manager, Starlink Enterprise Accounts - State &...challenge will be driving a culture that both maximizes customer happiness, citizen onboarding and minimizes the input required… more
- Oracle (Austin, TX)
- …across Account Management, Solution Consulting, Customer Success Delivery (CS), Advanced Customer Support (ACS), Technical Support , and partner teams to ... mapping and executive alignment skills; comfort facilitating workshops and EBR/QBRs with senior leaders. + Data analysis and customer journey mapping experience.… more
- Oracle (Abilene, TX)
- …with a diverse group of customers and staff. . Experience providing client-facing, direct customer support and service. . Ability to connect with all levels of ... groups. You build and maintain documentation on technologies you support . You understand all aspects of the equipment you...the details of a system or process to solve customer problems. Good interpersonal skills. Strong influencing skills. Work… more
- Palo Alto Networks (Plano, TX)
- …and identify technical problems with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... where your work truly matters. **Your Career** As the ** Senior Professional Services Manager, Secure Access Service Edge (SASE)**...and mission. As part of this team, you enable customer success by providing support to clients… more