- Omnicell (Seattle, WA)
- …meeting customer requirements. Provide direction and coordinate activities to support customer needs. Research, develop and communicate corrective actions ... ** Customer Success Manager** The Customer Success...testimonials, case studies) + Develop and maintain relationships with senior level executives at assigned accounts to identify opportunities,… more
- CHS Inc. (Lynden, WA)
- …and responsibilities as needed or assigned. **Minimum Qualifications (required)** + Knowledge of Customer Service and Support + High School diploma or GED ... located in Lynden, WA. We are looking for a ** Customer Service Representative** to manage all aspects of creating...or other sources of information. Refers non-standard problems to senior staff. Maintains associated records and logs of activity.… more
- ThermoFisher Scientific (Bothell, WA)
- …The Senior Manager, Field Service role will be responsible for delivering outstanding customer support for all Northwest Region (AK, WA, OR, ID, MT, ND, SD, ... of Thermo Fisher Scientific strives to offer an outstanding customer experience for the entire life cycle of our...Reporting into the Americas Science Director of Service. The Sr . Manager, Field Service is responsible for leading a… more
- Amazon (Seattle, WA)
- …building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services ... Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance… more
- Amazon (Seattle, WA)
- …represent AWS within a customer 's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. You ... role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support...a customer 's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and… more
- GitHub (WA)
- …& Support team and we're seeking experienced professionals to elevate our technical customer support efforts. As a Senior Escalation Engineer, you will ... identify, build and deploy solutions to simplify the Customer Support Troubleshooting process and help our Engineering and Product Teams remove the root causes… more
- Broadcom (Bellevue, WA)
- …provide details that identify issue trends, corrective actions, and training opportunities based on customer SR data. What is the leadership like for this role? ... (VCF SAM) is responsible for optimizing and personalizing our customer 's reactive and proactive support experience by...customer retention rate of 90% or above, identify SR trends and create action plan(s) as required, and… more
- Microsoft Corporation (Redmond, WA)
- …Sovereign Cloud team you will lead cross-functional workstreams to deliver and improve customer support tooling and infrastructure for all new Azure cloud ... in support processes, participate in incident management, and design/document customer support workflows to ensure compliance and operational excellence.… more
- Crane Aerospace & Electronics (Lynnwood, WA)
- …supply chain, program management, and engineering to ensure quality, delivery, customer satisfaction, profitability, support for the sales channel, sales ... **Crane Aerospace and Electronics** has an exciting opportunity for a ** Sr . Business Director** **(Sensing Product Line)** at our **Lynnwood, WA** location. **About… more
- The Cigna Group (Kirkland, WA)
- …and market needs. + Drive the organization's strategic growth path regarding ongoing customer support , renewal and service plans, training and engagement for ... of success and satisfaction. + Serve as the primary senior business liaison to key cross-functional support ...**Job Qualifications:** + Must have 15+ years' experience from customer /technical support managerial roles within a SaaS… more