- Capital One (Richmond, VA)
- …Are you a dynamic, analytical leader who is passionate about delivering top-notch customer experience while cultivating a high-performing group? If you are a strong ... -75 Tier 2 complaints associates with 2 or more Sr . Operation Coaches (Pr. Associates) as direct reports. +...met. + Identify and drive process improvements that improve customer experience, lower costs and ensure the highest quality… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments ... Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between Failures, Repeat… more
- HCA Healthcare (Richmond, VA)
- …preferred banking partnerships + Education assistance (tuition, student loan, certification support , dependent scholarships) + Colleague recognition program + ... labor and delivery unit you will provide day-to-day clinical management of the unit, maintaining customer satisfaction...Under the direction of the department director, you will support personnel management functions such as interviewing,… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …with SCI eligibility. This role is required to provide exceptional Tier 1-Tier 3 support , managing complex customer issues with a focus on imaging solutions, and ... We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization...IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure Virtual Desktop… more
- Southern States Cooperative, Inc (Leesburg, VA)
- …the essential job functions and requirements. General Summary Perform a variety of customer service and sales support functions for a Southern States energy ... location. This multi-level role ranges from entry-level customer and salessupport to senior -level ... the team, including but not limited to: sales support , scheduling and dispatching, warehouse inventory, customer … more
- NANA Regional Corporation (Fort Belvoir, VA)
- Suvi is looking for an ASPD IT Support Specialist Team Member to work in Fort Belvoir, VA. Support DoD entity Classified network infrastructure and application ... between disparate compartmentalized SAPs/SAs. + Manage and perform high-level support for a standalone network, ensuring cybersecurity compliance and operational… more
- Confluent (Richmond, VA)
- …Team. One Data Streaming Platform. **About the Role:** As the Director of Product Management leading Pricing and Monetization, you will play a key role in designing ... devise pricing & packaging strategies across our product portfolio that align customer value and differentiation with technical specifications and costs. By building… more
- Zurich NA (Richmond, VA)
- …of robust credit risk reporting tools and analytics to provide actionable insights to senior management . + Stay ahead of industry trends, emerging risks, and ... Head of Credit Risk Management 125236 Zurich is currently looking for a...teams to embed a strong credit risk culture and support decision-making. + Deliver customer centric credit/collateral… more
- Amazon (Arlington, VA)
- …Enterprise * Prepare and present business reviews to the senior Sales and BD management team * Drive Enterprise Support Services deals end to end with Sales ... * Drive commercial innovation in Support , eg differentiated support offerings per customer segment * In conjunction with Field Enablement, create Support… more
- HCA Healthcare (Richmond, VA)
- …preferred banking partnerships + Education assistance (tuition, student loan, certification support , dependent scholarships) + Colleague recognition program + ... billing, revenue integrity, collections, payment compliance, credentialing, health information management , customer service, payroll and physician billing. We… more