- Lumen (Richmond, VA)
- …knowledge + 6+ years of directly related experience with journey mapping, journey management , and customer experience. + Customer Empathy Research and ... as we digitally connect the world and shape the future. **The Role** The Sr Lead Experience Manager is responsible for defining, measuring, analyzing, and improving … more
- ServiceNow, Inc. (Vienna, VA)
- …our purpose to make the world work better for everyone. **The Role** The Sr . Technical Consultant, Expert Services is the functional and technical expert of a ... customer engagement team - consulting with customers and configuring...technical architecture, process design and ServiceNow technical standards + Support the engagement efforts related to platform wide process… more
- Sallie Mae (Sterling, VA)
- …for future generations, for the future of education. **What You'll Contribute** The Senior Manager, Product Management will be responsible for overseeing the ... financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to… more
- Leidos (Herndon, VA)
- **Description** ** Senior Enterprise IT Support Officer - Installer** **Are you looking for an opportunity to make an impact?** At Leidos, we deliver innovative ... keep reading!** Leidos National Security Sector is seeking a Senior Enterprise IT Support Officer (EITSO) -...environment to provide Tier 1 and 2 installer switch support . The client requires a customer service… more
- American Electric Power (Roanoke, VA)
- …Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes infrastructure project assignments. ... Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces...Utilize Microsoft Endpoint Configuration Manager and JAMF for device management . + Coordinate e-waste pickups and ensure compliance with… more
- Deloitte (Arlington, VA)
- …throughout service delivery for Operate engagements Ongoing and Post Execution Risk Management and Contracting Support + Assist with ongoing contracting, risk ... management and mitigation support for ongoing contracting requirements - SOWs, Change Orders,...and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including… more
- Cardinal Health (Richmond, VA)
- We are looking for a highly motivated Sr . Software Engineer to support the Pricing applications under Revenue Management team in Pharmaceutical Segment. This ... will work with the different business teams on Revenue Management to design, integrate and improve the SaaS solutions....improve the SaaS solutions. **_Responsibilities_** : + Manage and Support of in-built Java based applications that are used… more
- Amazon (Arlington, VA)
- Description We're seeking an exceptional Senior Program Manager to drive transformative launch initiatives across North America. In this pivotal role, you'll ... strategic solutions that optimize Amazon's transportation infrastructure and deliver extraordinary customer experiences. This is a "Field by Design" role requiring… more
- Cardinal Health (Richmond, VA)
- …responsible for defining the product/service and market strategy and life cycle management including customer need identification, market research, product or ... loyalty, sales growth and improved profitability. **_Job Summary_** The Sr Specialist, Product and Solutions Marketing plans and coordinates...possible. + Oversee the ongoing training needs of the customer , the ISF, and the Managed Care Support… more
- Palo Alto Networks (Reston, VA)
- …identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage...teams with open communication + Previous experience in a customer -facing technical support role ( Support … more